Caliber - Lake Norman
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Beyond satisfied looks better than when I got it case the fresh paint
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Eric & his Team did any amazing job on repairing my SUV. They kept me updated along the way, which I REALLY appreciated!! I would HIGHLY recommend them!! 💪🏻🏆😎
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The employees were wonderful, I was expecting a bad experience to get my car fixed, April that works there called me every day, to let me know how things were going wymy car. I would definitely recommend them . Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great employees and work , they called me n everyday to keep me informed on my auto and they done a great job. Thank you
Customer Service - 5.0/5.0 -
They were wonderful, great people to work with they called me every day to let me know the up day on my car,. They are very professional, and customer service oriented. Thank you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0 -
I expected my car to be much cleaner. Also I noticed a slight scratch on my car that I never saw before. My husband had his truck there 3yrs. ago and his truck was spotless when he got it back. That was the reason we went back to them. I am disappointed in my car this time
Customer Service - 3.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
April was AWESOME!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The communication was great. They all were super nice and answered all our questions. Thank you for helping us thru this bad situation. Love how our car came out. THANK YOU
My Experience - 5.0/5.0 -
Greatly appreciate how Caliber handled our situation. The professionalism and care that the entire staff showed us really meant alot. We can not THANK YOU enough for everything you did for us thru out the entire process of the repairs. It was more than we could ask for. We will definitely be recommending Caliber Collision! Thank you again!
Likely to Recommend - 5.0/5.0 -
Did a fantastic job
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The girls kept me informed.
My Experience - 5.0/5.0 -
It is a 2025 and I realize that parts are a problem especially when my insurance requires OEM parts so all is well.thank you
Likely to Recommend - 5.0/5.0 -
All was good
Repair Quality - 4.5/5.0 -
Hey all is good with the car it was a 2025 model and parts and technology are adjustments I continue to learn
Customer Service - 4.5/5.0 -
Same again parts were a problem
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
April runs the front of the shop like every customer is entering her home. Very warm, focused and knows her stuff. The shop and team supporting her hit the mark with every interaction.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone at Caliber were so helpful, positive and always kept me updated on my car. A big Thank you to Terry, April and Cody. For making this process easier.
Likely to Recommend - 5.0/5.0 -
Yes, I would recommend Caliber Collision.
Repair Quality - 5.0/5.0 -
Very satisfied.
Customer Service - 5.0/5.0 -
So glad there is Caliber Collision to repair and fix cars. My car came out perfect. A big compliment to Terry, April and Cody.
My Experience - 5.0/5.0 -
Terry did a wonderful job keeping me informed throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Nice car. Thanks
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional, friendly, courteous. Repairs looked great. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car was just picked up today so a bit of time is needed to test the work but at a glance the car looks great. The communication and customer service while our vehicle was there was great. We really appreciate caliber!