Caliber - Lake Norman
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Professional, friendly, courteous. Repairs looked great. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car was just picked up today so a bit of time is needed to test the work but at a glance the car looks great. The communication and customer service while our vehicle was there was great. We really appreciate caliber!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I trust the service as professional and reputable
Repair Quality - 5.0/5.0 -
Savannah was great in staying in touch with entire process of repairs....treated me as if my car was her own and I was very happy with final work completion!!
Customer Service - 5.0/5.0 -
Great service!
Returned Clean
My Experience - 5.0/5.0 -
Just picked it up and everything looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very nice and would definitely recommend it to anyone!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Terry was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 0.0/5.0 -
The repair took a lot longer than expected
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Repairs were great but took longer than expected
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
So friendly and comforting, assuring me that my vehicle would be taken care of. Vehicle looks very good. Picked up several days from expected date, all clean and ready to go. Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0 -
Caliber did everything they told me they were going to do. I received status updates along the way.
Likely to Recommend - 0.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
Eric was professional and easy to work with. They helped me with getting all OEM parts at no additional cost. I have no complaints. Good job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was treated with friendliness and respect for my time and situation. I couldn't have been more pleased with the personnel at this location. Very thorough and professional. Explained the entire process of repairing my jeep. They kept me informed and updated on the progress of my repairs. They also kept the rental car people updated on the progress. I'm not looking to be in this situation again but if I am ever there I would definitely use this office and I would highly recommend this caliber location to a anyone needing these services.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great experience with friendly and professional staff. They kept me updated on the progress of the repairs frequently. I am very happy with my repairs.
My Experience - 5.0/5.0 -
Everyone at Caliber Collision, Denver, NC was wonderful! April, Terry, and Cody were all professional and conscientious about keeping me informed throughout the process. They were friendly and made my repair as easy as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Repairs were not completed