Caliber - Lake Norman
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Savannah and all the staff at Caliber were professional and courteous throughout the repair process. I am very pleased with the quality of the repair work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Savannah handled my repair professionally and courteously keeping me informed of the repair process
Customer Service - 5.0/5.0 -
Savannah did a great job
Returned Clean
Likely to Recommend - 4.5/5.0 -
None
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0 -
None
My Experience - 5.0/5.0 -
Great job from start to finish!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I will gladly recommend them to family and friends.
Repair Quality - 5.0/5.0 -
We are very satisfied, they done a good job, The employs there are all helpful nice and friendly. They kept me updated everyday. They also vacuumed and cleaned my car on the inside and had washed the outside 😊 I will recommend them to others. I will gladly choose them again if something happens. Thanks Guys 😊
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and amazing turn around when vehicle wasn’t completed on time due to wrong parts being sent.
Customer Service - 5.0/5.0 -
Great service and amazing turn around when vehicle wasn’t completed on time due to wrong parts being sent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Not satisfied with the service
Repair Quality - 1.5/5.0 -
After waiting for almost six weeks to get my vehicle with the completion date been push back weekly and loosing time and money from work finally obtain my truck it was very appreciative of the gentleman to deliver it for me vehicle was returned really dirty with garbage inside plus my gear shift light is not working and I call and inform the lady of the issues she told me she will get back in touch with me to get it look at I am still awaiting it to be done
Customer Service - 3.5/5.0 -
The lady was very professional
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
This is the third time Caliber has done service for me. A third time coming away completely satisfied.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Communication about the progress of the repair was outstanding.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Terry did a good job of coordinating this job.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people are very nice. They kept me updated on the progress of the repairs.
Customer Service - 5.0/5.0 -
The people are very nice. They kept me updated on the progress of the repairs.
My Experience - 5.0/5.0 -
It was a very pleasant experience. Everyone was so professional and helpful. We really appreciated all the updates. April and Savanna were outstanding 👌
My Experience - 5.0/5.0 -
Appreciate the recent body work your team provided. Your expertise was evident in assessing damage, explaining repair needed, estimating cost of body repair, and communicating progress until completed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wouldn’t hesitate, if needed, to have Caliber Collision work on my car in the future