Caliber - Lake Norman
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The people are very nice. They kept me updated on the progress of the repairs.
Customer Service - 5.0/5.0 -
The people are very nice. They kept me updated on the progress of the repairs.
My Experience - 5.0/5.0 -
It was a very pleasant experience. Everyone was so professional and helpful. We really appreciated all the updates. April and Savanna were outstanding 👌
My Experience - 5.0/5.0 -
Appreciate the recent body work your team provided. Your expertise was evident in assessing damage, explaining repair needed, estimating cost of body repair, and communicating progress until completed
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wouldn’t hesitate, if needed, to have Caliber Collision work on my car in the future
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new without a scratch. I was Tboned right between my passenger doors, and I was worried that when the doors were fixed, they would have a wierd sound, and feel when they are shut. The dont, and you would never be able to tell that I was in an accident!!!
Customer Service - 5.0/5.0 -
Communicated with me often to keep me updated on my cars progress.
Returned Clean
My Experience - 5.0/5.0 -
Staff & experience was awesome! Very professional & treated the situation as though my truck was their truck. Highly recommended!
Likely to Recommend - 5.0/5.0 -
Absolutely would recommend.
Repair Quality - 5.0/5.0 -
Great experience! Top caliber repair work!
Customer Service - 5.0/5.0 -
They were outstanding! Friendly, and explained everything in detail.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0 -
Still waiting for the repairs to be finished. It’s been a month
Customer Service - 0.5/5.0 -
No word back on completion of repairs
My Experience - 5.0/5.0 -
Erica was awesome to work with, explain everything to my satisfaction regarding the repair. Can’t forget April such a great attitude love her
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
In my experience as an Auto mechanic after separation from the Military, Caliber far exceeds in the collision repair. My Titan Pro 4X looks Awesome 👍.Thank You all at Caliber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Savannah did a great job of setting clear expectations/ timing, keeping me updated on progress, and the work was completed on the target date. The door looks great.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent customer service, really quick turnaround time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service team was top notch!! Very helpful and friendly staff. Was very thorough with all the details and information regarding the process. I highly recommend Caliber.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Exactly customer through the whole process