Caliber - Lake Norman
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was completely satisfied with your professional and efficient service. Thank you very much. James Wright
Likely to Recommend - 5.0/5.0 -
I will definitely recommend this shop to my family and friends.
Repair Quality - 5.0/5.0 -
Great work and great staff.
Customer Service - 5.0/5.0 -
Outstanding customer service. Provided updated status on repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone kept me informed of the repairs
My Experience - 5.0/5.0 -
Only thing I can say the car was looking like new money that's how I like it.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Hi there! I must say one thing and one thing only... This place was the best place I could ever imagine for my repairs. I do not blow smoke for anyone!!!! My car has been wrecked three times by three different women in three different drive ways lol. Crazy yes but true lol! My point is and main point is yes my car looked great.. However, I must say, My highlight of it all was that everday I had an update! I felt safe. The main reason was when I pulled up to pick up my car. They happen to notice I HAD A BACK LIGHT OUT! It wasn't even part of the deal and they took it back and replaced it for me anyway. No charge! No smoke! Best ever and I give them a 15 out of a 10! They looked out for me!!! I know it seems small but in the long run, it was a deal sealer for me and from now on they are my go to guys!!!!!!
My Experience - 5.0/5.0 -
On time as promised and work was above expectations. Fair and honest.
My Experience - 5.0/5.0 -
Great customer service, was kept informed of everything. The car was clean and they delivered it to my house!
My Experience - 5.0/5.0 -
Ken provided excellent timely updates and was an absolute gentleman helping resolve any issues. Excellent service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 5.0/5.0 -
Superb! Kept me informed as the repair progressed and provided guidance for process questions.
Returned Clean
My Experience - 5.0/5.0 -
I was completely satisfied with my experience at Caliber. Phillip Berry helped turn a bad situation (our damaged car) into a truly good one keeping us informed every step of the way. I will highly recommend Caliber and Phillip to anyone needing their services!
Likely to Recommend - 5.0/5.0 -
I will highly recommend Caliber especially the manager Phillip
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The fact that because we were paying out of our pocket for a rental they expedited our repairs . 100% customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am very happy with your customer service and your manager, Ken who is a great asset for your company. I would recommend your company to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
more than satisfied.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The employees were knowledgeable and pleasant. They called everyday with updates and answered all my questions and concerns with patience and respect. I highly recommend them to anyone. I was totally satisfied with repair work on my CRV. Thank you very much
My Experience - 5.0/5.0 -
Very professional. Excellent communication. Outstanding work.