Caliber - Lake Norman
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent Service and quality of work
My Experience - 5.0/5.0 -
Great and extremely helpful and knowledgeable staff. The repair on my truck was an amazing job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Responded promptly with info
Returned Clean
My Experience - 5.0/5.0 -
Eric was EXCELLENT!! Informative, efficient and kept me updated throughout the process. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Highly recommend this company and the staff
Repair Quality - 5.0/5.0 -
This shop keeps you informed throughout the entire repair process. Everyone I worked with was professional and kind.
Customer Service - 5.0/5.0 -
I was always treated with respect and things were explained in detail. If I didn’t understand, they explained with without being condescending.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
This process was so easy and the communication was wonderful all the way through!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Despite the negative comments on social media, we found our experience with the customer service to be outstanding. And we really appreciated having the rental car office on site.
My Experience - 5.0/5.0 -
They were very responsive and nice. Work was done timely.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Team did a great job. Everything looks amazing. Savannah did a great job with communication and follow ups. We’ve used Caliber many times and I highly recommend them to everyone!!
Customer Service - 5.0/5.0 -
Team did a great job. Everything looks amazing. Savannah did a great job with communication and follow ups. We’ve used Caliber many times and I highly recommend them to everyone!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Savanah, April and I believe Eric helped me and the communication was awesome all the way through. My car looks wonderful. Thank you Caliber for always treating me well and delivering excellent customer care.
Likely to Recommend - 5.0/5.0 -
Definitely would recommend. They're backed by their guarantee, which is even better.
Repair Quality - 5.0/5.0 -
(2) The team did a wonderful job repairing my car.
Customer Service - 5.0/5.0 -
Calliber did a phenomenal job on my vehicle. I would highly recommend them for any repairs.
Returned Clean
My Experience - 5.0/5.0 -
Shout out for Savannah!!! She kept me updated every step of the repair…was so kind and knowledgeable. Workmanship on my Toyota EXCEPTIONAL😃 and my car given to me So Clean !! April is a Jewel!! My experience was Perfect !! Thank You!!