Caliber - Lake Norman
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
THANK YOU SO MUCH FOR DOING A GREAT JOB ON MY CAR !!! YOU ARE ALL SO ORGANIZED AND WONDERFUL TO DEAL WITH.
My Experience - 4.8/5.0 -
The repair work was excellent. I was not happy having to wait a month instead of the original quote of 2 weeks but the end result was worth it
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional work in a timely manner
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The only thing that was frustrating in the process was that we were told it would take 3ish days, and it took 14. We are very satisfied with the work though.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a superior job on the body work and paint job. Kept us informed of work progress. Always very polite and professional. The added customer service was I had a clean vehicle upon pick up.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber was very time efficient and extremely easy to deal with. They kept me informed the whole time and I couldn't have asked for better service. Will be using them from here on out.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was very friendly and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very friendly and helpful people
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Communication could have improved but overall great experience.ty!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0 -
Awesome communication from Savannah, flexible to work with for my convenience. Very professional and friendly.
My Experience - 5.0/5.0 -
Easy to work with and kept me up to date throughout the process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great job. The KIA looks great. Savannah deserves a raise. She kept us completely in the loop.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Technician clearly explained what was going to happen and what needed to be purchased as well as the potential for unseen damages. I appreciated the text messages to keep me posted on the progress. So in the off chance that I would have to have body work again LOL I would definitely return to caliber collision