Caliber - Lake Worth TX

4.8 (721reviews)
95%
6265 NW Loop 820 Fwy,  Fort Worth,  TX  76135

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (721)

Customers say
Overall Customer Satisfaction
Customers consistently praise Caliber Collision for exceptional service quality, with vehicles returned looking brand new and repairs completed to high standards. Communication stands out as a major strength, with regular updates via text messages and phone calls keeping customers well-informed throughout the repair process. The team demonstrates professionalism and friendliness, making customers feel welcomed and valued. Timeliness is another highlight, with many repairs completed ahead of schedule and efficient processes from drop-off to pickup. Staff members go above and beyond expectations, providing additional services like detailed cleaning and addressing issues beyond the original scope. The facility maintains high cleanliness standards, and customers appreciate the stress-free experience during what can be a difficult time after an accident.
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"... 2011 Tundra! My truck looks amazing, like brand new! Excellent workmanship and quality work. Everyone was so helpful and I really appreciated ..." Read more
"... Lake Worth is always courteous and professional. They do excellent work" Read more
"They went above and beyond expectations!"
"Not only was the job finished on time and correctly, they basically detailed the truck before returning ..." Read more
"The vehicle looks amazing and back to its original condition."
"... Everyone was so helpful and I really appreciated the immediate personal texts and updates and ability to call and get answers at anytime. Thank you so much for ..." Read more
"The communication was top notch. Never had to wonder about anything they always kept in communication."
"... required repairs in great detail on the first visit and updated me on repair progress daily. The service was nothing short of excellent." Read more
"Nunca tomaron el tiempo de avisarme cómo iban las reparaciones del vehículo"
"... text messages say you will get daily updates and I had to call the third day in to check on my vehicle" Read more

My Experience

Hood is shaking.

Likely to Recommend

Hood shake and scratch

Repair Quality

Repair was great. The hood shakes and there is a scratch on the grill.

Customer Service

Initial customer service was great. I returned to have them check the hood shake and he said they didn't do anything to my hood and I should test drive a new 4runner and see if a new one shakes.

Returned Clean

My Experience

The process and text updates was a great experience and I never felt like I was in the dark on anything. I really appreciate the customer service and support I received through the whole process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

From scheduling to drop off my car to picking it back up when repairs were completed, Caliber made it an extremely easy and painless process

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Thank you

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The LW location did a fantastic job communicating throughout the process. The truck looks fantastic. Thank you

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great communication and extremely patient with me as I had issues with my insurance provider.

Customer Service

Very friendly, walked me through the report showing what repairs were done.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Quick and easy

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Caliber Collision of Lake Worth is always courteous and professional. They do excellent work

Likely to Recommend

I have already recommended the Lake Worth Caliber Collision shop to several family and friends

Repair Quality

Caliber Collision always provides great service. They are courteous, patient and professional.

Customer Service

Very professional and courteous

Returned Clean

Likely to Recommend

Repair Quality

Very good at communicating status of repair and kept things moving even when insurance dragged its feet.

Customer Service

Derek is awesome!

Returned Clean

Likely to Recommend

La verdad el taller donde estuvo mi carro no lo recomiendo

Repair Quality

No me hicieron la reparación completa y era yo quien tenía que comunicarme para saber de mi carro

Customer Service

Si son amables pero les falta tener comunicación con los clientes

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The team is completely awesome they make great job on my new Silverado are they professionals and friendly people thanks for everything