Caliber - Lakeway

4.7 (2,005reviews)
94%
2203 Rr 620 North,  Austin,  TX  78734

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford

Reviews (2,005)

My Experience

Nice work, looks great πŸ‘

Likely to Recommend

Repair Quality

Caliber made the entire process so easy and smooth, and the end result was amazing!

Customer Service

Everyone at Caliber was so kind and helpful!

Returned Clean

Likely to Recommend

Would wish all my problems were solved as easily.

Repair Quality

Customer Service

So very professional - in all ways that is important to a customer, especially one who is recently widowed and not sure how everything is handled. Am very impressed with Caliober Collision.

My Experience

Team Was fast and efficient. personalized service

Likely to Recommend

Repair Quality

Customer Service

My Experience

That was probably the smoothest repair I ever had. Friendly service and they just took care of me. Thank you

Likely to Recommend

I did not compare.prices because it was an imsurance claim.

Repair Quality

That was the quickest most organized process. Thank you.

Customer Service

Extremely informative polite and prganized.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent... the Jeep looks better than what it looked before the wreck.

Likely to Recommend

Repair Quality

Looks great! Hopefully I won't need you guys again but I'm keeping your card. I will tell other people about about you.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Ruined my car

Repair Quality

Ruined my car

Customer Service

Haven't been contacted by Upper management as I was promised

Returned Clean

My Experience

Timely and great service as well as good communication.

Likely to Recommend

Repair Quality

They finished well before the expected time and were able to repair the damage rather than replace the panels which was idea. Very satisfied!

Customer Service

They finished well before the expected time and were able to repair the damage rather than replace the panels which was idea. Very satisfied!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job as always. Great staff.

My Experience

Great service and work is outstanding.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Again, would be a 10 if not for the issues with dash scuffs and adhesive left on windshield.

Repair Quality

The repair itself seemed to be done well. I was also quite happy the repair was completed in just over a week. However, my vehicle was returned with several ugly scuff marks on the passenger side dash panel from someone attempting to clean the dash with something that scuffed it. I had to apply conditioning to the entire dash area to mitigate this damage to the dash. It is not in the pristine condition it used to be in but I was able to make the scuff marks less noticeable. Also, there was some adhesive left on the passenger side of my windshield that I could not remove so I had to return the vehicle to get this removed. I appreciate that this was taken care of promptly but it should not have been left on the vehicle at delivery. All things considered, what would have been a 10 rating was reduced to a 5 rating due to the ugly scuffs on my dash and the hassle of getting the adhesive removed from my windshield.

Customer Service

Rating would have been a 10 but reduced due to the dash scuffs and adhesive issues.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Excellent work, and 2 weeks ahead of scheduled date!

Customer Service

Returned Clean