Caliber - Lakeway
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0 -
As long as they provide timely service
Repair Quality - 4.0/5.0 -
Quality of work is excellent but it took too long.
Customer Service - 4.5/5.0 -
they were very nice and apologized for the delay
Returned Clean
My Experience - 5.0/5.0 -
The continuous updates were very helpful and appreciated. Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I left the car. It was filthy inside and out. There was shop dust/dirt throughout the car. I could have spelled my name on the dash and the outside wasn’t any better.
Likely to Recommend - 0.5/5.0 -
I would have to recommend going to another shop.
Repair Quality - 3.0/5.0 -
My car was filthy when I went to pick it up.
Customer Service - 3.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great updates from time to time . Everything went well smoothly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caleb & Tristan couldn't have been nicer & more thorough. Unfortunately, my car has been full lately for work & travel, so I made space for them in the front to be able to access the rear view mirror, etc. I also covered everything in the back seat with a shower curtain to keep it clean. Had they communicated to me that they would need to go into the trunk, certainly to the extent that they did, I would have made a point to make space back there for them. Instead it was a huge mess & several items were destroyed. I wanted to be thrilled to have my car back, especially after spending that much money. It was very disappointing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service. I enjoyed the regular updates on the status of my repairs. The work was done before expected. I would definitely refer them to anyone who asked.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional company they kept me up-to-date, almost daily with emails and texts really really good company
Customer Service - 5.0/5.0 -
As previously stated
Returned Clean
My Experience - 5.0/5.0 -
Service was great and timely. Didn’t have to wait long to get my car back after dropping it off.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I would definitely go back if needed again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thanks for regular updates on car repairs. Knowing this information made me know you were actively repairing my car. When a problem occurred to delay its delivery, you called and explained what was wrong and what the plan was …and that all the details were already line up for completion. I will highly recommend you to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tristan kept me updated very well. The drop off and pickup were easy.
Customer Service - 5.0/5.0 -
Everyone was friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Work done was good, too bad the parts were delayed! But glad to get car back looking like new. !
Customer Service - 4.5/5.0 -
Very satisfied with the work done on my car! Came back looking like new!