Caliber - Lakeway
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | 8:00 am - 12:00 pm |
My Experience - 5.0/5.0 -
Excellent communication and a well done repair
My Experience - 5.0/5.0 -
I appreciate the quality of the work you did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The repair was perfect. I thought my steering wheel was vibrating a bit when I drove off. But I don’t believe that they took the tires off so I will get the balance checked
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber Collision offers excellent customer service, fantastic updates when they start you job and the work is beautiful
Customer Service - 5.0/5.0 -
Phone calls and text messages regularly to keep me apprised of the progress and they delivered when they said they would
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Caliber was 100% excellent. Professional, competent, quick. Bravo!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great customer service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
Changing delivery date, multiple times.
Customer Service - 4.0/5.0 -
Change the reasons from the delay, from the call to the message. They say something during the calls but when they send the update message, it change the reason of the delay and the delivery dates.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Blew away my expectations. Came in under the estimated repair price and in half the time expected. The car looks great and is functioning perfectly. Well done!
Likely to Recommend - 5.0/5.0 -
At this time, when I am often very disappointed in people with whom I do business, Caliber was a clear exception. I am very pleased with the work.
Repair Quality - 5.0/5.0 -
My car looks almost new again, thanks to Caliber Collision.
Customer Service - 5.0/5.0 -
Brittany was definitely the star of the show! I loved her professionalism, her kindness, her expertise, her kindness and care when I returned with a minor problem for my repair. She took my car to a technician and had it fixed in no time. She is an excellent ambassador for Caliber Collision.
Returned Clean
My Experience - 5.0/5.0 -
All work was completed as promised. Staff was friendly and easy to work with.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Had to have them buff out clear lacquer runs.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication and good well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Really appreciate the experience with Caliber. From the initial call to discuss my issue to the final completion of my vehicle repair. Thank you.