Caliber - Lakeway

4.8 (2,019reviews)
95%
2203 Rr 620 North,  Austin,  TX  78734

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat 8:00 am - 12:00 pm
* Holiday hours may differ.
Ford

Reviews (2,019)

Likely to Recommend

Repair Quality

all of a sudeden I am not able to roll down the front passenger window from the drivers side control.

Customer Service

Although the lady sitting at the desk was kind, her professionalism left me with a bad taste in my mouth the day I went in for my estimate. She must have been busy and frustrated because the phone rang and she let out a fairly loud "F**K"

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone was professional and helpful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

If you are in the Lakeway area this is the shop to use!!!

Repair Quality

Spent a while looking over the work and found nothing but great work.

Customer Service

updates as promissed and explained why car needed to stay an extra day.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great well done job.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My car looks fabulous, like a brand new car inside as well as the exterior repairs!!! They kept me informed as the repairs were being done so I knew when to expect the completion date. Definitely will use them again if needed.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Outstanding service and pleased with the body work they did. And the big surprise was a clean car, inside and out. What a treat. Thanks.

Likely to Recommend

Repair Quality

Customer Service

My Experience

My overall repair experience was great! Everyone at Lakeway Caliber treated me with kindness and a caring attitude. Greg was easy to talk to and deal with, and he had a good sense of humor, which I appreciate. The repair to my 16 year old Toyota Tundra was done perfectly. I expected that there would be a difference in the old paint and the new...but there was no difference, it looked great! And for y’all to go to the extra trouble to detail it inside and out meant so much to me, it made me feel like my truck was almost new again. Those kinds of things are important, they show that you truely care about your customers. Thank you all so much!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Grteat experience from start to finish. I was informed every step of the way. Thank you..!

Likely to Recommend

Repair Quality

Customer Service

Very nice staff!

Returned Clean

My Experience

I was completely satisfied with every aspect of the repair job Caliber Collision did. I feel as if I have a new car. I was kept in the know about my car. Thank you for a job well done.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Took too long and needed to be brought back for additional work

Likely to Recommend

Repair Quality

Quality was good but took over 2 weysnd still had to take the car back to fix some hanging out wires

Customer Service