Caliber - Lancaster
In operation 29 years, 14 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Sincerely appreciate the regular communication and progress updates, and also the crew going above and beyond to make sure that my car was restored and back to me as quick as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
It's my second time, unfortunately coming here. My family told me to go elsewhere, but the work you guys did on my truck. Back in 2009 I knew where I had to go.
Repair Quality - 5.0/5.0 -
Hugo i believe his name was. He was so good to us and Tanya at the front desk also super helpful. This is the definition of customer service and striving to have a good reputation and excellent employee's representing a owners company.
Customer Service - 5.0/5.0 -
It feels like the Olive Garden saying when you're here, your family
Returned Clean
Likely to Recommend - 4.5/5.0 -
I will reconmmend
Repair Quality - 5.0/5.0 -
The repair was excellent, Thank you. I will recommend Caliber Collision.
Customer Service - 5.0/5.0 -
Customer service was at the repair shop informed me often about the prosses. I appreciate it.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The tire sensor says I have a flat tire. That needs to be fixed and my back right quarter panel.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I like that always I have information the progress of repair by nice employees. Thank you
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Had a great experience very job well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks really good!
Customer Service - 5.0/5.0 -
Very well professional Stephen Behra was super helpful with keeping me updated on my truck!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hugo was a tremendous help!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Steven has excellent communications skills and connects with clients very easily. Very detailed on repair work. Job extremely well done. A+++ Thank you very much. I will return if I ever need repairs of this nature in the future.
My Experience - 5.0/5.0 -
Excellent customer service and a "PROFESSIONAL" job done A group of employees that well represent the image of Caliber
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service writer had great communication, kept up with updates. Not only the service writer but the technician did a great job! Great customer service and the popcorn in the waiting room was a cherry on top!
Customer Service - 5.0/5.0 -
Nothing but positive feed back. The workers were transparent and commutative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision did a good job. Hugo was excellent in communicating with me on all stages of the repair up until the vehicle was completed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This is my third time with Caliber and was by far the best. Not that the other times were bad but Stephen was awesome.
Likely to Recommend - 5.0/5.0 -
Been here several times in the last 12 years
Repair Quality - 5.0/5.0 -
Updated on everything, helped out with everything
Customer Service - 5.0/5.0 -
Steve was great, addressed all issues
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good service and punctual.Thank you .