Caliber - Lancaster
In operation 29 years, 14 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 4.3/5.0 -
I was kept up to date very frequently and my car looks great! Also, the team was super fast in repairs!! Thanks so much
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Steven is great, loved the communication. All staff were very friendly.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Courteous and friendly service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.5/5.0
My Experience - 5.0/5.0 -
Service was excellent, Caliber Collision’s claim advisor was the best claims tech that I have ever the pleasure of communicating with during the repair process. FIVE STARS‼️ He made the whole repair process very manageable.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair associate was AWESOME‼️ Repairs were scheduled and completed on schedule and I was informed from start to finish! I would highly recommend!
Customer Service - 5.0/5.0 -
I was thoroughly informed throughout the whole process. Vehicle was completed on schedule.
My Experience - 5.0/5.0 -
I would just like to say thank you to everyone who helped with the fixing of my vehicle. All the staff was very friendly and answered any questions I had. The car was clean and turned over to us better than expected. Again thank you for all the hard work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Outstanding service. Highly recommended!
Repair Quality - 5.0/5.0 -
Performed high quality of work on my car.
Customer Service - 5.0/5.0 -
Caliber's staff were very professional. I was very satisfied with the high quality of work they performed on my car. My car was also delivered ahead of its scheduled completion date. Thank you so much to Stephen Behra who was very helpful and easy to talk with. Thank you also to Tanya and Julie whose tone calmed down my concerned nerves. Outstanding service! Highly recommended.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Every thing was fine. Steven was Very helpful and very courteous
Customer Service - 5.0/5.0 -
Steven is great ! Always helpful
My Experience - 5.0/5.0 -
Stephen went above and beyond for me. He was attentive, informative and was explaining everything very clearly. He kept me updated on the service and when it was ready he gave me a call. I highly recommend Caliber collision and will definitely use them again. My accord is now finally ready and in working order.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was taken care of, Stephen our estimator was amazing, he went above and beyond and kept in contact with me every step of the way, definitely will come back here for any repairs in the future
Customer Service - 5.0/5.0 -
Stephen was amazing, the receptionist was so sweet and kind
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Stephen was very professional and very quick with updates on my vehicle! The whole team was awesome at getting my car back in 2 weeks! The service was way quicker than expected and the quality of their work was top notch! Thanks team!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The entire team was fantastic. Hugo was lead on my repair and went above and beyond my expectations. Communication throughout the entire process was perfect. I would definitely recommend Caliber Collision to everyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were absolutely amazing every step of the way. I was kept informed and up to date with everything. Never had to call to question! I had a great experience with their newer mechanic Stephen! He was very kind, informative, and just one of those guys you know you can trust! Stephen even went above and beyond by waxing my headlights and giving my car a little bit of extra loving before giving her back. Super grateful and will be using them again, if needed of course!