Caliber - Lancaster - Trevor Ave
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
GREAT SERVICE FROM THE WHOLE STAFF
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are the best in this area. I highly recommend them
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
In the past I would’ve recommended 100% top 10 but now with the new company buying absolutely not! I probably won’t even return. And this is strictly do the lying and repetitive lying about parts on my vehicle.
Repair Quality - 2.0/5.0 -
The work currently seems to be OK. But I do see some overspray on the bumper grill. And as old pieces were used on the windshield molding I’m hoping that that is fixed and doesn’t have to be sent back for repair.
Customer Service - 0.5/5.0 -
My car was in their shop for 43 days waiting on parts which I was fine with, but then used parts were used to finish the job. Because “they were on extreme back order with no ETA”! I told Kyle I DID NOT want used pieces and that I would wait. But instead he chose to use old parts and lie to me and say that they were new parts I had to come in. But when I asked for the old parts it was said that they were gone and he couldn’t produce them which only led me to believe that used parts were used. When I asked to see the invoices where the pieces came in they were not able to provide that either. I was asked me to speak to a manager which I did and he wanted to just argue the fact that the piece was only $35.33. That was not the point the point is is I have a newer driver on my policy and wanted to ensure that all pieces were replaced with new ones as AAA had paid for. I’m extremely upset with them and I probably won’t ever take a vehicle back there.