Caliber - Lees Summit
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
Gaps showing on the side of the car
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Caliber Collision was great! They were fast, friendly, and did great work. Special thanks to Brad for being a great help.
My Experience - 5.0/5.0 -
They were quick and reliable on the process of repair. Between the friendly people and the communication i was satisfied with everything and my truck looks amazing and shiny like new. Thank you so so much.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
repair work looks great and communication with progress was good.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Missed some paint on the edge of the hood. Hood not totally aligned.
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The door was supposed to be replaced. You can visibly see it is not aligned right and you can hear the wind coming through the door while driving. I’ve called twice trying to schedule getting it redone and they haven’t returned my call.
Customer Service - 4.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The work was great but I had detailed the inside of my car before it was brought in and when I got it back there was dirt on my drivers door from shoes being stepped on it, foot prints on the inside frame at bottom where you enter the car and dirt foot prints under the paper mat you put in there on the floor mat that has been clean when I brought it in. They were all prints of boot type treads. The paint and repair was great though.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0 -
Repair looks fine. Weird noise still. Poor experience, so can't provide a positive rating.
Customer Service - 1.5/5.0 -
Relatively responsive and updates provided along the way.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job.
Customer Service - 5.0/5.0 -
Great people.
My Experience - 0.0/5.0 -
Commitment to time frame, communication and customer empathy were severely lacking. I believe the initial repairs caused additional, ancillary damage.
Likely to Recommend - 2.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
My estimated pick up time kept getting pushed back, but it really didn’t have to do with the body shop part as much as the tire people who didn’t show up one day, didn’t have the tire another day and couldn’t find the locking key to my wheel lug nut overall, adding another week to the time I could pick up my car. We had used this body shop location before and never had experienced this kind of delay. So I feel the problem was really on the tire company side, but it did taint my overall experience.
Returned Clean
My Experience - 5.0/5.0 -
Brad and everyone I dealt with were very helpful and the work was done on time.