Caliber - Lees Summit

4.6 (1,030reviews)
91%
1400 SW Market St,  Lees Summit,  MO  64081

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,030)

Likely to Recommend

Repair Quality

Very friendly staff

Customer Service

Returned Clean

My Experience

Amazing job. Will recommend you to others!

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Repair Quality

Customer Service

Great shop, communication was amazing and my vehicle was ready before the estimated time.

Likely to Recommend

Repair Quality

Attention to detail lacking. Had to bring the car back twice. Wouldn't use them again.

Customer Service

Likely to Recommend

Repair Quality

Mike and the whole crew over there do an AMAZING job!

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great job fixing my truck. Kept in touch with me to let me know where they were with repairs.

Customer Service

Mike was awesome!

Returned Clean

My Experience

The Caliber team was the absolute best. They kept me informed of the progress on my repair frequently and were always very kind during our interactions. They even stayed open later so I could get my car after picking my son up from daycare! If I ever need repairs in the future, they will be my first call.

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My Experience

Likely to Recommend

Repair Quality

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Repair Quality

Customer Service

My Experience

Friendly, knowledgeable staff and frequent updates as well as on time delivery.

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Customer Service

My Experience

My jeep looks brand new! Brad at Calliber was great! He kept me updated throughout the whole process! Highly recommend!

Likely to Recommend

Repair Quality

The work was excellent. Bring told they forgot to get my car scheduled for an alignment was frustrating. Not being told that my car would be ready until 30 minutes before I could get it on a Friday evening made it difficult to get everything set up to pick my car up and get my rental car returned. Everyone was friendly, but the communication wasn't the best.

Customer Service

I was told that my car would be ready on the 13th. After having received a text message that the repairs were going along smoothly,I called on the 12th to find out what time I should pick my car up only to be told that they had sent the wrong text message and my car wouldn't be ready until the 16th because they had to make sure that they were able to match my paint color since it is a newer paint color. I did appreciate took the time to make sure the paint was an exact match. When I called on the 15th to make sure everything was set up for the 16th to pick my car up I was told that they had received the wrong part in and my car would be ready if they received the correct part by lunch the next day. When I called the next day at 12:30 p.m., I was told that they had forgotten to schedule my car for an alignment and they weren't sure if they would be able to get it in that day for the alignment. If they weren't able to get the alignment done that day, I would have to wait until the following Tuesday to pick my car up because the alignment shop was booked completely on Monday. No one called me until about 4:45 p.m. and then they told me my car would be ready at 5:15 p.m. and I could pick it up.

Returned Clean