Caliber - Lees Summit

4.6 (1,030reviews)
91%
1400 SW Market St,  Lees Summit,  MO  64081

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,030)

Likely to Recommend

We went to this location before it was Caliber but I think the customer service is doing better!!!

Repair Quality

So rapid and personal!! Liked getting updates on our car’s progress

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Good status updates

Returned Clean

Likely to Recommend

Great service and quality work.

Repair Quality

Team did a great job, fast and friendly service. I also appreciate their quote process, Brad took his time and it was very close to the actual cost.

Customer Service

Returned Clean

My Experience

Very smooth simple process. Kept me well informed through every step!

Likely to Recommend

Repair Quality

Excellent.

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Very friendly fast service. I never had to call for updates. They kept the process moving smoothly

Customer Service

Great service

Returned Clean

Likely to Recommend

Repair Quality

they did a great job!

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great job and finished the job faster than they originally estimated!

Customer Service

Returned Clean

My Experience

Very good communication. Receptionist was particularly engaging. Thank you!

Likely to Recommend

Repair Quality

All good!!

Customer Service

Engaging receptionist.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

My blinker still doesn’t work and they said for me to bring it back another day. My windshield is still cracked. It had a chip before the wreck and with the impact it shot across the window.

Customer Service

Likely to Recommend

Repair Quality

The repair is amazing. There is no way to even tell I had damage to my car at one point!

Customer Service

Everyone that I met was very nice and Brad was straightforward with everything. I felt kept up to date on each step and never felt in the dark once.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Customer service was great, the challenge was the length of repair. Mainly in the early stages, scheduled and appointment to drop off, said they would get it looked at that day or next day and was over a week before it was looked at to even get quote and start ordering parts

Likely to Recommend

Repair Quality

Great Experience

Customer Service

Returned Clean

My Experience

No matter what your shop has fixed on my car, looking at it, you can never tell it's ever had any damage of any kind on it. It looks like new always. Thanks for doing such awesome work!!

Likely to Recommend

Repair Quality

I never have any worries when my car is in your shop! You all, are the best. I just wish people would quit running into my car when it's sitting at a dead stop or better yet, parked in a parking lot with me having 1 foot in the car and 1 foot still on the ground!

Customer Service

I'll always come back to your shop and never hesitate to give you a call. Carla and Brad and all of you are awesome!

My Experience

Start with front desk receptionist. I was created was smile and pleasantries! She was professional, experienced, and efficient in working with me. Brad stayed in communication with me throughout the process of my truck while at the body shop. The overall repair work Caliber Collision did on the body of my truck is of top shelf caliber and cannot be matched. Awesome job all the way around guys! Thanks you!

Likely to Recommend

Repair Quality

Customer Service