Caliber - Leland

4.8 (1,037reviews)

96%

(910) 685-8232

8951 Ocean Highway East, Leland, NC 28451

96%

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8951 Ocean Highway East
Leland, NC 28451

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Get an AI powered repair cost prediction

Instant Estimate

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About Caliber - Leland

See Photos

8951 Ocean Highway East
Leland, NC 28451

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (1,037)

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Newest
Rating

1,023 Customers Rated

5 Stars

89.4% Complete

(927)
4 Stars

6.5% Complete

(67)
3 Stars

0.8% Complete

(8)
2 Stars

0.9% Complete

(9)
1 Star

0.2% Complete

(2)
< 1 Star

1% Complete

(10)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for outstanding service quality, professionalism, and attention to detail, with many noting their vehicles looked brand new upon return. The repair work was frequently described as excellent, with high marks for paint matching, bodywork, and overall craftsmanship. Communication was a standout strength, as customers appreciated regular updates throughout the repair process. Timeliness was also highlighted positively, with numerous customers receiving their vehicles earlier than expected. A few customers noted areas for improvement, including occasional delays, inconsistent communication updates, and isolated quality concerns such as overspray or missing components, as mentioned directly in their feedback.

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Service Quality
Communication

"... today's businesses. Estimates were quick and accurate. Work was done well and completed within the promised timeframe. All work is guaranteed for life. Customer care was ..." Read more

"Caliber Collision offers excellent customer service as well as repair expertise! They made it easy to get my vehicle repaired & back ..." Read more

"... staff from the front desk to the repair team were extremely courteous, helpful, and knowledgeable about the process of restoring the damage to my car. They did an amazing ..." Read more

"Body work was excellent, but their technicians were not well educated in mirrorcamera systems"

"... insurance, car rental, and myself to be excellent, the all the work done was perfect the first time. The work was guaranteed for the lifetime of the ..." Read more

"The communication was amazing. Kept me up to speed about what was going on and where my car was in the repair ..." Read more

"... and communication from any type of business. They provided me with regular updates on the repair of my vehicle and made me feelnlikena valued customer." Read more

"Staff was very informative and in constant communication with us regarding the repairs. After driving the vehicle ..." Read more

"... vehicle went in the shop and throughout the process. I did not. After 12 days I called and was told the vehicle would be ready the following day." Read more

"... work and professionalism. My only complaint was that I was told multiple times it would be done on a certain date that came and went, sometimes with explanation and ..." Read more

Service Quality
Communication

Service Quality
Communication