Caliber - Lemoyne

4.9 (1,187reviews)
97%
1100 Market St, Suite 200,  Lemoyne,  PA  17043

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (1,187)

My Experience

Everyone was incredibly kind and so helpful with the hot mess that was my insurance situation. Honestly every interaction with the team was the highlight of this whole ordeal. Also my car looks great! Thank you!!!

My Experience

Excellent communication and customer service

Likely to Recommend

Repair Quality

Amazing customer service and friendly knowledgeable staff

Customer Service

My Experience

Firstly, my car looks great. Kudos to Devon and his team.Next, no words can express my gratitude to Ms Brandi. Caliber is so lucky to have an employee like her. She made an overwhelming, frustrating old woman feel like she was the one and only customer she had to take care. I will never forget her kindness.

Likely to Recommend

Repair Quality

Wonderful, wonderful service. I was kept informed during the repair process. The staff treated me like I was a regular. They were so accommodating. I will definitely recommend them to friends and family. Brandi and Devon were great.

Customer Service

Previously answered.

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Repair Quality

Customer Service

All staff were friendly and polite. I appreciate the down to earth attitude. I arrived for an initial estimate and they still helped even though I wasn't showing up in their system for the appointment.

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Repair Quality

Customer Service

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OUTSTANDING!

Repair Quality

Couldn't be more satisfied! The repair is virtually undetectable!

Customer Service

Seriously couldn't imagine more congenial and kind personal attention!

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

My car was returned to me with dirty black stains on the light beige color leather seats. There were new damages, chipped paint, and a scratch mark on the exterior that were not there before at the drop-off day. The car also did not appear to have been vacuumed. I am not happy with the work, and I would like Caliber to take care of all the areas that they overlooked and the damage that they caused in the process. If the car needs to be returned for a day, I would like Caliber to provide me with a loaner car.

Likely to Recommend

Repair Quality

No communication. Didn't quote to fix properly. Had to pay more out of pocket to have it fixed properly

Customer Service

No communication. Didn't bid to fix it properly. Had to pay out of pocket

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

I liked the communication from Caliber Collision about my car while it was being fixed. Everyone there was polite & nice.

My Experience

Very professional, friendly & helpful. The body.& Paint match was perfect. I was totally amazed at the clean up of my vehicle for delivery.It looked like it just came off of the show room floor. ( Thank you )

Likely to Recommend

I would recommend your services to everyone.

Repair Quality

Great service, professional & friendly.

Customer Service

Again they were very professional & the repairs were exceptional.

Likely to Recommend

Actually, our long time regular auto shop stayed this is the place they world use

Repair Quality

Paperwork was unclear Stated work would be done in five days after a two month wait , but that was not so It was predicted to be another two weeks It WAS done a bit earlier than stated, after speaking with the advisor A little problem with the turn signals when driving home but called them and went back immediately - problem was solved Car was washed and clean on pick up Office personnel easy to work with

Customer Service

Stated earlier. Easy to work with

My Experience

Great people and AWESOME SERVICE!!!

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Repair Quality

Love them…GREAT PEOPLE AND AWESOME SERVICE

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

It was very good job done on my car and I will recommend Caliber Collision to any of my family and friends.Thanks again!

Customer Service

Returned Clean

My Experience

Job well done, on time and with courtesy.

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Repair Quality

Customer Service

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Repair Quality

The staff were very friendly and professional. They answered all of my questions and kept me updated through the whole experience. Nicole was awesome to work with!

Customer Service

The staff were very friendly and professional. They answered all of my questions and kept me updated through the whole experience. Nicole was awesome to work with!

Likely to Recommend

Repair Quality

Excellent work! Thank you

Customer Service