Caliber - Libertyville
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 3.5/5.0 -
There was a spot that was missed; because everything was managed to 30 days, it wasn't possible to finish it with us car-less otherwise. In the end we have a nick that's been bonded over rather than something that was smoothed over
Customer Service - 3.5/5.0 -
Really enjoyed the manager. Very reasonable. Understanding. Work associate was not very communicative as things dragged out. Found out later both were on vacation which skewed things.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Work is very good. Repeated delays in completing the work. Originally told work would be done by 3/30. Several delays winding up with a 4/6 completion date.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Gave the round around about my concerns. Do not appreciate how I was left with final results.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
I am highly dissatisfied with the paint job that was done on my car. It looks like two different tones. I was told that my car would be inspected prior to it being given to me which to me is outrageous because you can clearly see the differences in shades. The license plate light is no longer working when it was prior to taking my car into the shop. I am highly disappointed and dissatisfied with the quality of service that was done on my car. I will be speaking to my insurance as well.
My Experience - 5.0/5.0 -
The car was so clean and the job was efficiently done
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience with Caliber Libertyville Norm kept me informed during the repair and everything turned out well.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Courteous, good communications.
Customer Service - 4.5/5.0 -
Courteous, good communications.
Returned Clean
My Experience - 5.0/5.0 -
Had to replace passenger side mirror. Very impressed with professionalism and efficiency of personnel. Pricing very fair. Would use them for all body repairs.
Likely to Recommend - 5.0/5.0 -
Already referred my daughter
Repair Quality - 5.0/5.0 -
Excellent quality, speed of repair, and reasonable cost
Customer Service - 5.0/5.0 -
Excellent customer service