Caliber - Litchfield Park

4.8 (6,777reviews)
96%
12405 W Camelback Rd,  Litchfield Park,  AZ  85340

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,777)

Likely to Recommend

Repair Quality

Caliber put a new part that was scratched on my car, then said they would replace it when a new one came in, but they never called me to do that.

Customer Service

They never called me. I always had to call them, even when I left a voicemail.

My Experience

To the entire team - Excellent overall experience! Thank you for the quality, care and professionalism.

Likely to Recommend

Repair Quality

The Caliber team provided an excellent overall experience. I was treated with care, professionalism and quality service.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Kelly was very professional, kept me informed of the status and was a pleasure with work with while the rest of the team returned a perfectly repaired vehicle! Thank you Caliber for have a great team!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Best place ever

Likely to Recommend

Repair Quality

Customer Service

My Experience

Elite on my dashboard came on after the repairs. I’m not sure what it means. It says off and it shows two cars colliding together. It may be the sensors saying I’m getting too close to another car?

My Experience

Very friendly and knowledgeable

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Everything was great including time frame and communication

Customer Service

Returned Clean

My Experience

We appreciated the professionalism from Caliber from the time we checked our car until the time we picked it up. Fabian was very courteous and professional the entire time.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional and made the whole process easy. They also took alot of stress off with the rental car pick up and drop off. Car was done ahead of time too! Thank you for making the repairs easy and the whole process seamless.

Likely to Recommend

Repair Quality

Very professional and they really know the process for auto repair claims.

Customer Service

Returned Clean

My Experience

Great Job Fabian. He kept me up to date on the service and when to expect my car to be complete. Very pleased with the overall process from the beginning to the end. Great Job Everyone.

Likely to Recommend

Repair Quality

Fabian and the team were terrific. Kept me informed of when the car would be complete and answered all my questions. Would recommend this location to anyone that needs collision work done. Service was number 1. Great Job!!!

Customer Service

My Experience

I have nothing but great things to say about my experience with caliber collision. They were helpful from the gecko and they worked with my insurance and had no work on my end but to pick up my bronco. My bronco look like it was just from the showroom and they took all of the legwork from me for the insurance and it was so peaceful. Thank you, Kelly, Johnson, and Caliber Collision - Litchfield Park.

My Experience

Thank you for taking a second look at my vehicle and repairing a few details. It is nice to have a business that will listen to the concerns of the customer!

Likely to Recommend

Repair Quality

Repair looks perfect can’t see was involved in accident, thx

Customer Service

Very friendly staff

My Experience

Great communication throughout the process. Excellent true work. On time completion.

My Experience

Great team to get your car fixed by! They gave me updates on repairs/ parts/ and status of my car which I appreciated! They finished the car by the time they told me I’d be done. I am very appreciative of this!

Likely to Recommend

Repair Quality

Customer Service