Caliber - Litchfield Park

4.8 (6,804reviews)
96%
12405 W Camelback Rd,  Litchfield Park,  AZ  85340

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,804)

Likely to Recommend

Repair Quality

Customer Service

All the staff were polite and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Service was efficient, and the repairs turned out great. Appreciate your efforts.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Best repair experience I’ve ever had. Good communication throughout

My Experience

The car still does not drive right all they fixed was the bumper now I have to wait even longer to get my car back and I have to pay to get it fix because I have to take it to a mechanic that actually will fix my car not just body work steering wheel isn’t even straight they have no concerns for my safety. The front staff and guy who provided me with my rental was excellent super nice and helpful but the female and male that came out to look at my car was horrible and treated me like I didn’t know what I was talking about or even tried to see my concerns about the car and only wanted to fix bumper I knew from then it was going to be the worst experience ever I felt like they are frauds and against me. I should not have to suffer when I was the one who got rear ended they never even did a full evaluation on my car and gave me no documents of the inspection that should have been done not just looking at visible damage done to my car HORRIBLE HORRIBLE SERVICE!!!!!!!

Likely to Recommend

Repair Quality

Very efficient, went out of the way to help me with the car repairs

Customer Service

Friendly, efficient

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Richard was awesome! Since I could take phone calls at work, he would leave me detailed voicemail updates about my car. He made sure I knew what was going on at all times.

My Experience

You guys were extremely helpful had the work done fast, professionally handled everything including my rental car very friendly atmosphere you made me feel very important and I am truly satisfied ????

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Even though it didn’t happen in a timely manner… Through no fault of their‘s as it took a while to get the parts in, they were very helpful and cooperative in helping me with transportation while they had my vehicle. I really appreciated the fact that they work in conjunction with Geico, along with Enterprise to make it a one stop shop.

Likely to Recommend

Repair Quality

Very friendly and nice work in my car

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very courteous, prompt service. Car looks great!!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Amazing job

Customer Service

Amazing customer service

Likely to Recommend

Repair Quality

Customer Service

It took two tries to get the job done right.

Likely to Recommend

Repair Quality

Customer Service

Jason, was very courteous and kept me informed

Returned Clean

My Experience

Great service kept me informed and in liked the way detailed my car when they were finished

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The intial work on my vehicle was not completed, as the bumper was not installed correctly and the there were overspray spots on my mirror. I just noticed that my driver's side door lock was not reconnected and I have to return my vehicle to have the issue fixed. My bumper was (popped) out and the issue was extremely obvious and I do not understand how the issue was not caught prior to anyone attempting to return my vehicle to me.

Likely to Recommend

Repair Quality

Great service, very fast repair

Customer Service

Great service, very fast repair

Returned Clean