Caliber - Litchfield Park
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very easy to get updates on work in progress from start to finish. Great work, very satisfied.
My Experience - 5.0/5.0 -
Can't think of a way caliber could have done things better! Good Job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you Kelly!
My Experience - 5.0/5.0 -
This was a great experience. You all made everything so easy. Thank you Eric for getting my car repaired before I left on vacation.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was fast and easy. Eric did a great job getting my car fixed before I went on vacation.
My Experience - 5.0/5.0 -
Great staff, great work. Armando gets 12 out of 10 for customer service, he is very good at his job!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Incredible team, friendly, explained everything that needed to be repaired, gave me a reasonable timeline for repairs, and even completed the repairs quicker than expected
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional repairs & service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It took a little longer than expected. But all of the employees were very courteous and professional. The time frame was not Calibers' fault, it was getting the correct parts for a newer vehicle. I would definitely recommend Caliber Collision to family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision did an amazing job restoring my vehicle to almost brand new. They did a wonderful job staying and communication and letting me know step by step what was going on. If you ever have the need I would highly recommend you take your vehicle to Caliber Collision to get repairs done.
Likely to Recommend - 5.0/5.0 -
Hopefully I never have to but I would definitely recommend Caliber Collision to repair your vehicle!
Repair Quality - 5.0/5.0 -
Aside from the issue with the headlight light bulb not getting replaced, caliber Collision did a wonderful job on the repair. I understand something so small can sometimes be overlooked. They were very quick to rectify the error.
Customer Service - 5.0/5.0 -
They were great! They communicate very well, actually over communicate which is great! Got my car back ahead of schedule, it looked great! Had one minor issue when I got it back, headlight out but they got me back in the next day and had it fixed within 15 minutes. Great customer service!
Likely to Recommend - 0.5/5.0 -
I did not choose caliber collision. Geico did, although the staff is very friendly.
Repair Quality - 0.5/5.0 -
Vehicle not put together correctly. I have to take it back and speak with the manager.
Customer Service - 0.5/5.0 -
I had to pay $100 to fill up the tank. I also did not like the fact that my car was on sport mode because that takes more gas. I’d never drive it on sport mode. The steering wheel was very dirty. Lastly, I have never experienced a shortage of power steering fluid when I received the car I had to take it back for power steering fluid. More importantly, I called and told them that I wanted to go in the trunk to get out some watches they were antique and when I picked up the car, the watches were missing. I know I signed a contract to remove valuables from the car, but that didn’t apply to the trunk so I’m going to be doing research on some serial numbers and hopefully we can look at cameras to see who won the Trunk. I have called the manager and I need to take it in this week so that we can resolve these issues. I was shocked that I had to put $100 in my tank for recalibration and my car was on sport mode which requires more money and the fact that I was missing power steering fluid and now the parts do not fit so I have to take it back more importantly this is traumatic and I wasn’t at fault for the accident, but it seems like I’m paying for it in various ways also I asked for my parts. I need my parts to take to court. I hope that my parts are available to pick up. I did request my parts. I have not received them.
Returned Clean
My Experience - 5.0/5.0 -
Amazing team, great customer service. They care about the customer not only making money. Took care of me more than I would have imagined. I highly recommend this location.
My Experience - 5.0/5.0 -
The service advisor was really nice only thing I would have liked was an update before and during repair
My Experience - 5.0/5.0 -
Excellent communication. True to the estimate. Quick turn on the repair.
My Experience - 5.0/5.0 -
Caliber Collision was outstanding from start to finish. The entire process was smooth, professional, and stress-free. The team kept me informed every step of the way, answered all of my questions, and provided exceptional customer service. The quality of the repairs exceeded my expectations, and my vehicle looked as good as new when I picked it up. Everyone I interacted with was friendly, knowledgeable, and genuinely cared about making sure I was satisfied. I truly appreciate the attention to detail, timely communication, and professionalism demonstrated throughout the repair process. Thank you to the entire team for a fantastic experience!