Caliber - Lithia Springs
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your professionalism.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lucy is amazing. Great communication and they made sure I was updated on every change that happened
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
I am extremely frustrated with the condition of my vehicle after the repairs. When I brought my car in, it only needed a windshield and hood replacement. When I picked it up, I discovered several new problems that did not exist before. My backup camera is no longer working, and I now have transmission and sensor error messages that were never present before the repairs. I do not understand why my vehicle’s electronics have been affected when those systems were not part of the original repair. The only response I have received from Misty is that I should check whether I have an extended warranty. That is not an acceptable answer because these issues were caused after my vehicle was left for repairs. These problems did not exist when I dropped the car off. I am contacting my insurance company because I need this addressed immediately. I am requesting a call from a manager today to explain what happened and to provide a plan to repair my vehicle at no cost to me. My backup camera is an important safety feature that I rely on every day, and I need it restored to proper working order as soon as possible. Please contact me immediately with a resolution. Thank you. Robert Leach 470-572-7488
Repair Quality - 0.5/5.0 -
I am extremely frustrated with the condition of my vehicle after the repairs. When I brought my car in, it only needed a windshield and hood replacement. When I picked it up, I discovered several new problems that did not exist before. My backup camera is no longer working, and I now have transmission and sensor error messages that were never present before the repairs. I do not understand why my vehicle’s electronics have been affected when those systems were not part of the original repair. The only response I have received from Misty is that I should check whether I have an extended warranty. That is not an acceptable answer because these issues were caused after my vehicle was left for repairs. These problems did not exist when I dropped the car off. I am contacting my insurance company because I need this addressed immediately. I am requesting a call from a manager today to explain what happened and to provide a plan to repair my vehicle at no cost to me. My backup camera is an important safety feature that I rely on every day, and I need it restored to proper working order as soon as possible. Please contact me immediately with a resolution. Thank you. Robert Leach 470-572-7488
Customer Service - 0.5/5.0 -
I am extremely frustrated with the condition of my vehicle after the repairs. When I brought my car in, it only needed a windshield and hood replacement. When I picked it up, I discovered several new problems that did not exist before. My backup camera is no longer working, and I now have transmission and sensor error messages that were never present before the repairs. I do not understand why my vehicle’s electronics have been affected when those systems were not part of the original repair. The only response I have received from Misty is that I should check whether I have an extended warranty. That is not an acceptable answer because these issues were caused after my vehicle was left for repairs. These problems did not exist when I dropped the car off. I am contacting my insurance company because I need this addressed immediately. I am requesting a call from a manager today to explain what happened and to provide a plan to repair my vehicle at no cost to me. My backup camera is an important safety feature that I rely on every day, and I need it restored to proper working order as soon as possible. Please contact me immediately with a resolution. Thank you.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professional
Customer Service - 5.0/5.0 -
great communications
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I brought my car in as a total mess from the prior repair shop. I truly felt like my car would never be the same. And it wasn’t; it was better than I could have imagined. Y’all stepped up to the plate right when I needed it. Specifically, Josh Whitman who came to my rescue when I was feeling really down and out about the state of my car. Should I (but God I hope not, no offense) ever need services in the future, Caliber Collision will be my second call, right after USAA. Thank you for getting this job done efficiently and quickly. And again, shout out to Josh Whitman for providing great customer service. And to Brooklynn who was always kind and helpful! You guys are the best!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Lucy and the receptionist ( apologize for not remembering her name) treated me very well and kept me informed of the progress of my vehicle repairs. Would highly recommend anyone who has collision damage to your facility.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job guys
Customer Service - 5.0/5.0 -
Great