Caliber - Lithia Springs

4.8 (3,364reviews)
96%
649 West Market Circle,  Lithia Springs,  GA  30122

In operation 29 years, 9 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,364)

My Experience

The team was great! Customer service was amazing, from Brooklyn who answers the phone calls to Josh who stayed 10 extra mins at work when I was struck in traffic trying to get there to pick up my car. Definitely would recommend & bring my car back for any repairs.

My Experience

Misty & Co were professional and awesome to work with.

My Experience

Misty and the staff were great from the very first interaction. My appointment was at 7:30 and they were ready for me.

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awesome job

Customer Service

My Experience

Everybody was very nice especially Pam

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Returned Clean

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Repair Quality

Customer Service was wonderful. I appreciate the time that they spent fixing my car so that it would be done right and I appreciate them staying in contact with me. Let me know everything that was going on the Manager is great receptionist is great and that’s what makes the company great good customer service.

Customer Service

Returned Clean

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Repair Quality

Professional and polite

Customer Service

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I could not live with myself if I directed friends or family to a business that does such poor work.

Repair Quality

The car looks worse than it did before the fender bender. I am shocked to be honest with the horrible work.

Customer Service

Great people in the office. Friendly and listened. Explained everything they found.

Returned Clean

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Repair Quality

Great customer service and communication on the status updates on vehicle.

Customer Service

Returned Clean

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Returned Clean

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Excellent customer service and work completed on my vehicle.

Customer Service

Returned Clean

My Experience

Lucy was wonderful! My car was repaired as promised and was completed early.

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Repair Quality

They were easy to work with and my car was completed ahead of schedule.

Customer Service

Lucy was fantastic!

Returned Clean

My Experience

Everything went as smoothly as advertised. Excellent service all around.

Likely to Recommend

Repair Quality

Excellent service all around.

Customer Service

Excellent.

Returned Clean

My Experience

The car looks better now than when we first bought it. The team is friendly, professional, and pleasant. The communication was great and engaging. Overall, the experience was better than I expected.

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Customer Service

Returned Clean

My Experience

Lucy was very professional and knowledgable about the process to fix my car after I was in an accident. She made me feel good about leaving my car in Caliber’s hands. She kept me up to date on the repairs and the estimates, and I was incredibly joyful to hear her voice on the other end of my phone when she told me my car was ready. The staff in general we’re very pleasant. Thank you for the popcorn!

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Customer Service

Lucy was very generous and informative, kept me up to date with the repairs via text and phone calls.

Returned Clean

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Customer Service

Very thorough

Returned Clean