Caliber - Lockhart - Downtown
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Muy buena esperiensia muy bien todo
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Muy bien trabajo
Customer Service - 5.0/5.0 -
Muy buen trabajo grasias
Returned Clean
Likely to Recommend - 0.5/5.0 -
No comments
Repair Quality - 0.5/5.0 -
You did an estimate to repair my car and there’s few things my car doesn’t need it and couple other things you wrote down twice
Customer Service - 1.0/5.0 -
No comments
Returned Clean
My Experience - 0.0/5.0 -
The staff were amazing and professional. Unfortunately after dropping my car off, I have a warning light for a sensor that was supposed to be taken care of. I will have to call first thing tomorrow to get it taken care of.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
My car isn't completely fixed. I am now being told to completely fix it and have statefarm pay for it, I have to pay a fee for disassembly. I am furious at the level of customer service received. The problem I am still having is a direct correlation with the repairs done by Caliber. I am now seeking legal action to resolve the matter
Customer Service - 2.0/5.0 -
Chase was very nice but NOT communicative. He would say "I will call you tomorrow with an update" and never call. Out of 8 times I was told this, he only returned the call 2 times the "next day". All other times, I had to call him after the 24 hour window passed.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service. Kept us informed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
One or both headlights is not adjusted properly( passenger side points up in the air instead of at the road) . Also my remote start won't work. Is says remote start canceled hood open. Other than that all good. Do I need to bring it back or call the I durance company??
My Experience - 5.0/5.0 -
I appreciate the regular updates and the timely coordination with the insurance adjuster, as well as the expeditious repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job! Timely work and kept me in the loop the entire time.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for keeping me informed through out the process and for the great attention to detail. All the staff were so personable and respectful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kept me Informed?
Yes
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very very good thank you 👍
Likely to Recommend - 5.0/5.0 -
Yes I recommend
Repair Quality - 5.0/5.0 -
Very good thank you
Customer Service - 5.0/5.0 -
Good job and quick 👍
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I just wanted to give a shout out to the Team of a great experience with Caliber Collision. Landon was so great at communicating the process with me and he is such an asset to Caliber. He help me get home after dropping off my corvette with him and he also picked me up when the car was repaired and ready to pick up. I will definitely use Caliber again and pass along my experience with Caliber with everyone needing any services. Thank you Landon and the Team! What a great job!! Blessings!
My Experience - 5.0/5.0 -
Appreciate the updates on the repairs. Everyone I spoke with were courteous and professional. I would definitely recommend Caliber Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Chase was great and kept me informed the entire time.
Customer Service - 5.0/5.0 -
Chase was great
Returned Clean
My Experience - 5.0/5.0 -
Staff awesome.can’t think of anything to improve their quality of care when it comes to dealing with public.I would recommend Calibur collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Mt passenger front floor mat is missing. The automotive work was great but, i need my floor mat.