Caliber - Lockhart - Downtown
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
Great customer service
Customer Service - 5.0/5.0 -
Everyone was very helpful
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They did not even bother to call me with updates. I had to call to get an update on the situation. I also received false information regarding my car being ready for delivery. The manager taking care of my case suggested to drive my car back to my city’s store. When I went to pick it up, the engine was making a rattling noise. It never made that noise until that day. After that, they took my car in and I had to keep calling them to see what was going on. In the end, they sent another estimate to my insurance that was MUCH higher than the threshold and they did not notify me. No one even bothered to update my file. The manager also was not there when I got my belongings. I wasted 2 months on this issue.
Customer Service - 0.5/5.0 -
Did not want to help. Did not update my file. I had to keep reaching out by myself.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
End product was excellent, managers Ulysses and Johan were very accommodating. However, it took 4 return visits to complete all items.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Good team
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I am completly satistied & happy with the outcome of my vehicle, even better that it took less than a month for some of my serious damage.
Customer Service - 5.0/5.0 -
everyone at caliber collision was a joy to be around & made me comfortable
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service. Any customer service is hard to find these days.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Awesome job. Very professional
Repair Quality - 5.0/5.0 -
They were fast and professional. Got my truck done 1 week early and did a great job!
Customer Service - 5.0/5.0 -
Very transparent and descriptive of the work to be done and work that was done.
Returned Clean
My Experience - 5.0/5.0 -
I was more than satisfied with the finishing of my vehicle. Caliber went beyond to make my headlights match and I wasn’t expecting it to be washed and vacuumed. Along with the work was done before their estimated date and that was another plus. Thank You!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did awesome work. Thanks Chase and team!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Reliable company!
My Experience - 5.0/5.0 -
Print service I was kept up to date on the progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work on vehicle! Great Customer assistance when calling the shop!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciated the up front warning of possible delays due to part shortages. I also appreciated the updates and the friendly helpful way I was treated with by all members of the team.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate everything you all did to expedite our repairs. Very professional service. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
Body work seems to be good, but not completely sure what parts were replaced since no one showed my car to me when I was done to talk about it. I’m disappointed that it took twice as long to be repaired.
Repair Quality - 3.0/5.0 -
Caliber of Dripping Springs did a great job for me last time. This time, not so much. I was quoted 1.5-2 weeks. It took 30 days. My rental car was not covered after 27 days, so I had to go without for the last few days. I walked in to get my car and the front desk said “sign this” and then handed me my key and said if I have questions, problems, etc I can go to any caliber. In the past, someone has walked me to my car and told me exactly what was done and inspected it with me. Not this time. And to boot, my headlight was replaced, but the blinker is not working. Not thrilled with my experience.