Caliber - Long Beach - E South St
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good service and great turnaround time
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They are friendly and knowledgeable and most importantly they use the original parts and match the adjuster quote which is not original parts quoted
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0 -
AUTHORIZED DEALER.
Repair Quality - 4.0/5.0 -
I am still waiting for call back regarding rear camera as I still see my license plate. I've not got any result yet. I hope they can help me with.
Customer Service - 3.5/5.0 -
They are nice people but return the call late.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Vehicle scheduled to come back on March 21.
My Experience - 5.0/5.0 -
Ana was such a great help throughout this whole process! She provided great information, and was always patient with us! Wonderful attitude and great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Thank you for helping me repair my vehicle! Gaby was super friendly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I like very much Ana’s customer service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0 -
Very unprofessional
Repair Quality - 0.5/5.0 -
Seams didn’t line up and light came loose
Customer Service - 0.5/5.0 -
Hard time getting a hold of my representative, long wait on parts
Returned Clean
Likely to Recommend - 0.5/5.0 -
VERY POOR ATTENTION TO DETAIL POOR COORDINATION WITH STAFF POOR RESOLUTION SKILLS BY THE MANAGER
Repair Quality - 0.5/5.0 -
Caliber failed to address and repair the two scratches/dings on my Lexus RX 350. So I refused delivery and my car is still in repair. So I will give them the chance to fix this, then I’ll send my rating update.
Customer Service - 0.5/5.0 -
Workers doing the repair need to communicate with staff who took in my car and with insurance company.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for your service. My car is now as she was.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love the way your repair team help out, especially Anna Ramos she’s excellent customer service, all your team very helpful
Customer Service - 5.0/5.0 -
Anna Ramos she’s awesome customer service.