Caliber - Long Beach - E South St
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 0.5/5.0 -
I have had repairs there 3 times now and never right the first time
Repair Quality - 1.5/5.0 -
My car had a repair or reset before my accident not sure how that would affect current issues. I recently had it in the shop for check engine light. They repaired and reset my grill. I had my car in for a previous repair 2-3 years ago and this was originally replaced by caliber. Pre existing because of the repair that was made by Caliber only.
Customer Service - 3.0/5.0 -
Customer service was good, polite respectful and attentive. However, A hub cap was missed in the initial inspection. Pretty big miss.
Likely to Recommend - 5.0/5.0 -
Very good and professional service.
Repair Quality - 5.0/5.0 -
Thank you so much Anna for your fast attention to my car and for keeping updated on the progress of my car repairs.
Customer Service - 5.0/5.0 -
Excellent customer service from the first day I came until the day my car repair was finished. I was even offered an uber to pick me up from work to pick up my car.
Returned Clean
My Experience - 5.0/5.0 -
Great communication every step of the way. Professional and polite staff. Quick service and car was detailed before it was returned.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0 -
Updates were great but had long wait times for estimator even with an appt.
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0 -
No comment
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I greatly appreciate Christian keeping me updated on where my car progress was during the whole time. And even more appreciative that my car was finished a lot faster than initially said. Thank you for a great job.
Likely to Recommend - 5.0/5.0 -
They did excellent work
Repair Quality - 5.0/5.0 -
Completely satisfied with the work and time it took to get my car back. Christian always kept me informed on the status of my car while they were working on it.
Customer Service - 5.0/5.0 -
Very helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Trevor is always on top of things. He is a pleasure to work with. He gives me frequent updates on parts coming in and the repairs. Work on my Lexus is always top notch. It looks perfect when I pick it up. It is obvious the technicians at Caliber really care about the quality of their work. Thanks to everyone.
My Experience - 5.0/5.0 -
Excellent job very happy, highly recommend thank you 🙏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you christian for your help and to the team
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I really like how the car looks brand new as if it had never been in an accident. Also I appreciate how clean I received the car when we picked up the car.
Likely to Recommend - 5.0/5.0 -
I would let them know that if they used collision that the vehicle will be done very fast and upon picking up the vehicle that they can expect it to be clean inside and outside.
Repair Quality - 5.0/5.0 -
I really liked how when I picked up my car the cars was very clean like it was never involved in an accident. Also the car was cleaning inside and washed as well.
Customer Service - 5.0/5.0 -
After dropping my car off I was helped immediately with getting a rental car without looking for a car rental on my own.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with the results
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Christian had been responsive and kept us informed through every step of the repair and time frame. We appreciate the front desk quick answering, constantly updating when Christian was busy and always guaranteed a call back. Quality of the work here is amazing!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Christian took care of me” I love , love my car it was clean immaculate everything I could imagine! New car 🚘
Customer Service - 5.0/5.0 -
I love my car’ staff was wonderful Christian was exceptional! Car was spotless and they didn’t take long to work on my car” I was shocked! IT WAS DONE”