Caliber - Long Beach

4.8 (6,748reviews)
96%
3399 East Willow Street,  Long Beach,  CA  90806

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (6,748)

Likely to Recommend

Repair Quality

It took a little longer than the outside timeframe estimate. Also, the new door is slightly misaligned (not enough to ask for correction). Otherwise, very nice quality work.

Customer Service

Ana is an absolute professional. Very courteous and knowledgeable. And a great communicator. The other office staff were very courteous as well.

My Experience

Mike was da bomb.

Likely to Recommend

Repair Quality

Mike was da bomb.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

If I come across anyone that needs body work on their car, I will definitely be sending them to caliber collisions, signal hill

Repair Quality

The work was done very well.And in less than estimated time frame.

Customer Service

Micheal Barker was very thorough in explaining the process.. He came across genuinely concerned and informative.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Keith did a fantastic job! He was knowledgeable, thorough, and kind. Keith communicated throughout the process as well. The whole staff was great and exceeded my expectations on all fronts.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ana was super helpful and kept me updated. 2nd time having to get service and both great experiences

Likely to Recommend

Repair Quality

Customer Service

Ana is amazing at communicating and keeping updates coming.

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone from the girls in reception to Keith on the floor were very nice and very professional.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ana was my representative and she was great! Professional and sympathetic to what had happened (my car was stolen). She was very detail oriented when going over my car and what needed to be fixed and then reviewing them upon completion. I asked her questions and she had all the answers which kept my mind at ease. I also worked with Susie in the front office. She was professional and knowledgeable to what needed to be done in a quick and efficient way. The use of the app was fantastic. I was able to communicate with Ana and she was able to respond quickly. I will definitely recommend your services to my colleagues, friends and family. A big thank you again to Ana and Susie!

Likely to Recommend

Repair Quality

Customer Service

Ana was great! Professional and knowledgeable. Susy at the front desk was welcoming and professional.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent customer service by all especially Anna

My Experience

Michael was very personable and professional. He kept me updated on repairs and the timeline for completion. Great communication throughout the repair process. My Jeep looks great. Good as new

Likely to Recommend

Repair Quality

Very professional and communicated often regarding the status of repairs. Paint job and body work look great. Michael was personable and I appreciated the level of communication and concern.

Customer Service

Very professional and communicated often regarding the status of repairs. Paint job and body work look great. Michael was personable and I appreciated the level of communication and concern.

Returned Clean

My Experience

Great service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car was done in a timely manner. They did a good job!

Customer Service

Very friendly and accommodating.

My Experience

AMAZING and professional. Keep up the good work πŸ‘

Likely to Recommend

Repair Quality

AMAZING. Keep up the good work.

Customer Service

Likely to Recommend

Repair Quality

They did an excellent job repairing my car.

Customer Service

Returned Clean

My Experience

Mike and everyone at Caliber in Long Beach are a great team and made my experience as smooth and no stress as it could have been. They were very communicative, answered all my questions, and made my car look brand new again. I really appreciate everything they did for me. Thank you.

Likely to Recommend

Repair Quality

The repair is perfect. I can't even tell what was repaired, there are zero tells.

Customer Service

Mike and the team were amazing. The whole process was smooth and easy.

My Experience

I am happy with the repairs and I am glad the front counter person called my insurance to waive the deductible. Thank you.

Likely to Recommend

Repair Quality

I got my car back early. So thanks! My car looks great thank you

Customer Service

Great service