Caliber - Long Beach

4.8 (6,779reviews)
96%
3399 East Willow Street,  Long Beach,  CA  90806

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (6,779)

My Experience

Thanks for all the help to the staff. From the office personnel to the maintenance department. Did a great job and I’m very satisfied. Special thank you to Ana Pinedo for all her help and great customer service. Thank you Caliber Collision Team!!!

My Experience

I had a great experience with the team at Caliber. The team were so personable and made me feel like a person not just another customer. And my car is back to running smoothly!

My Experience

Excellent service, car repairs completed well ahead of schedule and professional service staff (Anna) kept me updated on progress. In all, a quality experience. I shared this with the AAA adjuster.

My Experience

Likely to Recommend

nice work, on time

Repair Quality

nicely done repair, great paint match etc

Customer Service

2nd trip there, very professional, start to finish

My Experience

Great service throughout the process. Thank you so much.

Likely to Recommend

Repair Quality

Thank you so much for all your help

Customer Service

My Experience

You are all so friendly and professional. I was so impressed that you fixed my car , which looks amazing, in such a short time. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I’m very happy with the customer service of Caliber Collision. Anna was very helpful and always keep me updated on my vehicle repairs. That gave me insurance that I would get my car on the estimated date. I’m very happy with their service.

Likely to Recommend

Repair Quality

You fixed my daughter's car ln time.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

They did a great job. I appreciated it a lot from them. Keep it up. Thank u so much.

Customer Service

They did a great job. I appreciated it a lot from them. Keep it up. Thank u so much.

Likely to Recommend

Repair Quality

Service advisor was very nice, my repair did hit a snag when a few things were missed initially. After all was sorted out, my car looks and drives great.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Anna was great at keeping me up to date on the progress of my repair. She was courteous and friendly. Easy to work with.

Likely to Recommend

Repair Quality

Ana was great at keeping me updated with the progress of my car repair. The repair shop did a great job with my car and it was nice a clean inside and out when I picked it up.

Customer Service

Everyone was friendly and professional

My Experience

Anna was an enormous help. Her professionalism, prompt attention and ease of paperwork and details was rare and greatly appreciated.

Likely to Recommend

I would definitely recommend this place.

Repair Quality

Besides everyone was so nice they did a great job on my car and I would definitely recommend this place.

Customer Service

My Experience

Perfect customer service from start to finish! Ana was a Superstar in her communication with me throughout the process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The epitome of customer service! Ana was amazing. Kept me informed throughout the entire process!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Fixed in few days

Likely to Recommend

Repair Quality

All went well

Customer Service

Completely