Caliber - Long Beach

4.8 (6,784reviews)
96%
3399 East Willow Street,  Long Beach,  CA  90806

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (6,784)

My Experience

Anna was an enormous help. Her professionalism, prompt attention and ease of paperwork and details was rare and greatly appreciated.

Likely to Recommend

I would definitely recommend this place.

Repair Quality

Besides everyone was so nice they did a great job on my car and I would definitely recommend this place.

Customer Service

My Experience

Perfect customer service from start to finish! Ana was a Superstar in her communication with me throughout the process.

Likely to Recommend

Repair Quality

Customer Service

My Experience

The epitome of customer service! Ana was amazing. Kept me informed throughout the entire process!

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Repair Quality

Customer Service

My Experience

Fixed in few days

Likely to Recommend

Repair Quality

All went well

Customer Service

Completely

Likely to Recommend

Repair Quality

Ana was great!

Customer Service

My Experience

Caliber service is professional and efficient. Same goes for the staff.

Likely to Recommend

Have used Caliber before and it remains outstanding

Repair Quality

Excellent service; professional stsff. Highly recommended.

Customer Service

Excellent

Returned Clean

My Experience

I worked with the team and the process was very efficient and was constantly informed about the progress. Great experience.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Very professional staff; excellent work in a very timely manner

Likely to Recommend

Repair Quality

Front the front desk rep Susie to Ana who was in charge of the estimate and updating me on the repairs, communication was top tier. The shop worked fast and got my car done a week earlier too!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Caliber was excellent. They did fantastic work on my vehicle and get it done early.

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

Jesse and Aiden and the entire team were excellent. They had great follow through. Thanks for making my car beautiful again! C Rogers

My Experience

Caliber is fortunate in having a complete professional, Ana as an employee. She was a great help to me and an asset to your company.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I’m completely pleased and satisfied with the level of professionalism and service exhibited by your team, especially Jesse Perez. He sent regular updates on the progress of repairs and occasional advice. If the repairs are equal to the service provided, Caliber will get my highest recommendation. Thanks.

Likely to Recommend

Great service, and so far, workmanship.

Repair Quality

Customer Service

Jesse Perez was excellent.

Returned Clean

Likely to Recommend

Would highly recommend the Long Beach location on Spring and Redondo to family and friends.

Repair Quality

Great repair service and wonderful staff who provided details on each step.

Customer Service

Repair shop personnel did an amazing job.

Likely to Recommend

Repair Quality

Customer Service