Caliber - Long Beach

4.8 (6,749reviews)
96%
3399 East Willow Street,  Long Beach,  CA  90806

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (6,749)

My Experience

Muy bien me atendieron

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great customer Service

Likely to Recommend

Repair Quality

Great service

Customer Service

Likely to Recommend

Everythingso profesional. Love caliber collision

Repair Quality

Very nice job. Definitive recommended 10/10

Customer Service

Everyone are friendly

My Experience

I appreciated the frequent progress updates which help lessen the stress and anxiety. Anna was very helpful

Likely to Recommend

Repair Quality

Customer Service

Kept me regularly updated

My Experience

Calliber Collision delivered exceptional service. In the frustrating aftermath of a hit and run, Keith was kind, knowledgeable, and went above and beyond to keep me informed every step of the way. The entire team at Calliber collision exceeded expectations by providing exceptional customer care and performing high quality and speedy work. Thank you for turning a bad situation into something manageable and easily navigated. I highly recommend Willow St. Calliber Collision.

Likely to Recommend

Caliber collision helped make a frustrating hit and run situation into a smooth easy to navigate situation. Trying to coordinate pick up and drop off for rental car and daycare, Keith and the entire team were super friendly and flexible, working around my schedule to alleviate the stress and help make pick up and drop offs super easy. Thank you!

Repair Quality

Keith went above and beyond to deliver quality customer care. I was always kept in the loop and was guided through every step of the process. I would highly recommend Keith and the wonderful team at Calliber Collision.

Customer Service

Keith went above and beyond to deliver exceptional customer service. Communication was great and he walked me through every step of the process. Thank you to the entire team at Calliber Collision. I highly recommend.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ana, my advisor at Caliber was great! 10 out of 10. Thanks for the updates on my phone. Great customer service.

Likely to Recommend

Repair Quality

Ana was my advisor at Caliber Collision. She was professional. I appreciate the continued updates I received on my phone. Great Service!

Customer Service

My Experience

The regular , updated communication was great AND, they cleaned my car!! It looked so great when I picked it up!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

No complaints

Customer Service

My Experience

I am satisfied what you guys deed to my track I give 9 out of 1/10 Thank you Mike and all of you Tim

My Experience

Great communicator and came across very trustworthy.

Likely to Recommend

Repair Quality

Customer Service

They did not open the trunk to show/explain repairs they did they just gave me the keys and went back inside.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I would definitely recommend Caliber Collision to anyone that was looking for body work on their vehicle

Repair Quality

Keith was great and I'm very happy

Customer Service

Very satisfied with everything

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am satisfied with the repairs on my vehicle.. Mike did a great job. Thank you so much!

Likely to Recommend

Very likely very professional

Repair Quality

I had a great experience with my repairs. Mike did a great job. I would recommend this Auro Bidy shop they were professional.

Customer Service

It was great!

Returned Clean

My Experience

Mike was very helpful and attentive throughout the entire process - always keeping me updated. I am so glad to have my car back! Very content with the work done. Susie at reception is very pleasant and welcoming, too. After my unfortunate car incident, they helped me get back on track a lot easier. Great experience.