Caliber - Long Beach

4.8 (6,782reviews)
96%
3399 East Willow Street,  Long Beach,  CA  90806

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (6,782)

Likely to Recommend

Repair Quality

great customer service..

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Car looks beautiful.

Customer Service

Likely to Recommend

Repair Quality

New paint job was noticeable because the paint didn't match perfect with the body. Rear bumper was changed and repainted at caliber

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Everyone was extemely curteous. The technician asked about a missing tow-hitch cover which I told him was unrelated to the claim but that I'd been wanting to repair it for a long time. Caliber surprised me and went ahead and repaired it at no charge to me nor to my insurance...that's exceptional customer service!!!

My Experience

Luis put me at ease immediately. Denise was very patient with me. They did a"Customer Service"by sanding out some rust they found around the windshield opening. They handled my rental return and I was on my way home in less than 30 minutes. Great job to all involved

Likely to Recommend

Repair Quality

Customer Service

The shop informed me about a rust problem and took care of it with no interruption in the regular job

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I already have

Repair Quality

Not only did I get my car back in 2 days, the customer service from the moment you walk in is excellent. My car was washed and fully detailed. It looked better than when I bought it (pre owned)

Customer Service

Every contact--telephone or on person, was excellent. Super pleasant customer service without being overly fawning--I appreciate the difference.

Likely to Recommend

Repair Quality

Customer Service

These guys were amazing. They committed to three days for repair and had me back in my vehicle in ONE day.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Marvelous job

Customer Service

Extraordinary service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

They finished faster and I appreciated.