Caliber - Long Beach

4.8 (6,749reviews)
96%
3399 East Willow Street,  Long Beach,  CA  90806

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (6,749)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Shin really helped me out made me feel comfortable. This was my second time and catalytic converter was stolen but caliber collisions really just helped me put me at ease and we were able to get my car done and a quickly manner and professionally. I appreciate them very much.

Customer Service

Returned Clean

Likely to Recommend

Will absolutely recommend!

Repair Quality

Customer Service

Keith and the ladies in the office were so friendly and so helpful the entire time. Very communicative and transparent. I had a great experience with Caliber.

My Experience

Great communication and service from the Long Beach Willow team!

Likely to Recommend

Kind professional staff

Repair Quality

Good communication from Mike and completed work much earlier than anticipated.

Customer Service

Mike did a good job and was very respectful

Returned Clean

My Experience

Excellent customer service. Mike kept me informed and encouraged me to call him if I had any questions. All the staff were friendly, helpful , and respectful.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Good work

Repair Quality

Great service, great job on fixing the rear bumper! Thanks

Customer Service

Nice job!

Likely to Recommend

Repair Quality

Excellent customer service

Customer Service

My Experience

The process was smooth- they kept me informed throughout the process and it was a pleasure dealing with Ana Pinedo The car looks good.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great experience, Mike kept me informed through every step of the process. Repairs were timely and top quality. The entire team at Caliber was welcoming and a joy to deal with. Hopefully I won’t need repair work in the future but if I do, I will definitely be using this shop.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Staff are very professional and friendly.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Ana was professional, courteous and took care of my requests throughout the process. Great colleague

My Experience

Wonderful and fast!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Keith and Susie were so kind and I received my car back in just one day.

Returned Clean

My Experience

Keith made the whole experience hugely positive. He is extremely customer focused, and represents Caliber in the very best possible way.

Likely to Recommend

Repair Quality

Was particularly pleased and impressed with Keith, who rode herd on my Escape from when I brought it in until completion!

Customer Service

See previous swction.

Likely to Recommend

I appreciate that I was able to leave my rental through enterprise at the repair shop and they took care of that entire process for me.

Repair Quality

Customer Service

Great! Everyone was very helpful and had answers to all my questions. Ana was the rep who helped me through my entire process and her communicate is what helped my whole experience.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Appreciated Kevin keeping me apprised of the status of repairs.

Likely to Recommend

Repair Quality

Looks good as new

Customer Service

Was kept updated

Returned Clean