Caliber - Long Beach

4.8 (6,755reviews)
96%
3399 East Willow Street,  Long Beach,  CA  90806

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (6,755)

My Experience

Likely to Recommend

Repair Quality

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Repair Quality

The lady at the front desk very welcoming, very polite and informative, she’s amazing at what she does, unfortunately I forgot to ask her for her name :/

Customer Service

Returned Clean

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Customer Service

Returned Clean

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Returned Clean

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Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was really happy with the repair and service we received at Caliber Collision. I’d give them a 5 out of 5. Not only was the car repaired to perfection, but Diana went out of her way to help make the experience a pleasure.

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Customer Service

Likely to Recommend

I only chose 10 because you don’t have “100”. I will always suggest this wonderful place to anyone who needs their car fixed.

Repair Quality

Best place to go if one’s car needs help.

Customer Service

Everyone was so helpful and kind.

Returned Clean

My Experience

I am very satisfied of the quality of work done to my car. I feel that the workers were attentive to details. I was contacted on a daily basis via text or phone call of my car’s job status. Excellent job!

My Experience

Repairs were done in a timely manner. Everyone was super friendly.

My Experience

Everyone was very nice and my car looks brand new. Amazing service.

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My Experience

Caliber did a great job and meet all my expectations and happy that they finished before the date promised

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My Experience

I recently had my rear bumper repaired at Caliber Collision, and I couldn’t be more satisfied with the results. The paint job came out absolutely amazing—the quality is truly impressive and looks as good as new. I especially want to highlight Ana Pinedo, who assisted me from day one. She was incredibly professional, and her communication was top notch throughout the entire process. She kept me updated every step of the way and provided a clear, detailed breakdown of the work being done, which I really appreciated. Overall, I highly recommend Caliber Collision and would definitely consider it my first choice for any future repairs!

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Repair Quality

Customer Service

Ana Pinedo helped me out and she provided excellent service.

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Returned Clean

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My Experience

I really enjoyed the updates, it was nice to see the progress of the repair.

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Customer Service

My Experience

I was pleased with the text messages that kept me informed on the progress of my repair. The people I dealt with were knowledgeable and professional

Likely to Recommend

Quality of work needs improvement

Repair Quality

Bumper color does not quite match with the rest of the vehicle and gaps are uneven.

Customer Service

Staff was friendly

Returned Clean

My Experience

Ana P. And the team did a really nice job in repairing my vehicle. It was very fast too, at least in my experience. I was expecing 2 weeks to 3 weeks of repair but it ended up being 1 and was able to pick it up before my vacation. Thank you