Caliber - Longmont - Boston Ave

4.8 (3,686reviews)
95%
1840 Boston Avenue,  Longmont,  CO  80501

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,686)

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Customer Service

My Experience

I own my own business so customer service is very important to me. I feel Like the customer service I received at Caliber Collision was equal to or better than what provide my patients! Very thorough and very informative throughout the process. Definitely recommending your business to people.

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Repair Quality

I really respect quality workmanship and quality customer service.

Customer Service

Returned Clean

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Returned Clean

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My Experience

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Repair Quality

Customer Service

Very spotty. Mike who was assigned to me was cheerful but seemed unable to contact me when he said he would.

My Experience

They kept me informed throughout the entire process. I was able to simply text questions that I had & I was given informed answers. In the end my Jeep was completed almost full week before I was expecting to get it back. I would recommend Caliber to any of my friends that might need body repairs.

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Returned Clean

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No complaints at all

Customer Service

Constant updates throughout the process

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They did a good repair job but we should have been informed better about the time in the shop and 12 days would have warranted a rental car if we would have known instead when we started calling we kept getting put off only one more day multiple times which really put havoc on our work schedules

Repair Quality

Customer Service

We kept getting put off on the date the car was ready it took 12 days if we would have known from the first we would have gotten a rental car

My Experience

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Returned Clean

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Returned Clean

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Amazing! Great customer service from the desk and the technicians!

Returned Clean

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The repairs were to take two weeks and it took over 5 weeks because they were backlogged and quality issues. Their automated update system was consistent but not always accurate. Once things started to divert from "normal" process the communication and schedule estimates had the wheels falling off and only increased frustration levels. Based on this experience I would not recommend or only go there as a last resort.

Repair Quality

Customer Service

The repairs were to take two weeks and it took over 5 weeks because they were backlogged and quality issues. Their automated update system was consistent but not always accurate. Once things started to divert from "normal" process the communication and schedule estimates had the wheels falling off and only increased frustration levels. Based on this experience I would not recommend or only go there as a last resort.

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Repair Quality

Nick was with updates on my car and answering any questions

Customer Service

Returned Clean

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Customer Service

Excellent! Special mention to Christian who was our Service Rep. Very professional and friendly.

Returned Clean

My Experience

Very professional service. Done as promised. Kept me updated on work being done.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean