Caliber - Loveland
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great job. Truck was delivered as promised. The ladies up front were always friendly. Thanks, Dave Lenort
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent, friendly service
My Experience - 5.0/5.0 -
I think the team is very personable and helpful, however, the repair took a good month and I am unsure why but I am glad everything is great and good to go!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Unless I’m given a phone call to correct my dissatisfaction. I am still waiting a phone call I was promised last Friday and it’s Monday now. Still continuation of my experience I’ve had throughout this whole process.
Repair Quality - 0.5/5.0 -
Was not represented with an estimate prior to work being done on my vehicle, even if it was an insurance claim. Disappointed with the lack of communication after NUMEROUS attempts to follow up on my vehicle. Was dismissed saying the person in charge of the repairs would call me but I never spoke to him directly until I picked up my vehicle a week later after dropping it off to be looked at.
Customer Service - 0.5/5.0 -
See previous comments. Felt dismissed every time I called to see the status of my vehicle with the person answering calls but messages were never sent to the person I needed to speak to about repairs
Returned Clean
My Experience - 5.0/5.0 -
You guys always do a tremendous job, and Brodie was fantastic!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you Brody. I appreciate the way you kept us up to date on the repair process. Nice job to all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything so far seems amazing my one and only complaint would be that the detailer left a film on the windows but I’m thankful they detailed the inside at all!
My Experience - 0.0/5.0 -
After over 7 grand and a month in the shop the air conditioner should blow cold air not hot air. Different story and different repair times to get it back in to fix it. They should have taken it back and put us back in a rental car the day we took it back to the shop to have it looked at but we're stuck driving the car without a/c until one of us has a day off and can take it back in and I guess we're just supposed to hang out at the shop until it's done. One advisor said about 20 minutes, one said two hours. Hopefully it is as simple as evac and recharge, and nothing more. Not happy that it doesn't work and not happy with the way it was handled for them to get it back in and get it taken care of.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Had to take it back once after they had it over a month because air conditioner condenser they replaced was defective and leaked refrigerant. Have emailed and texted again because one of the headlights is working only intermittently and have still gotten no response. Hope they fix it right sometime soon as I need to be able to drive my car in the dark without worrying about getting a ticket for something the repair facility was supposed to have fixed.
Customer Service - 0.5/5.0 -
Expect timely response to serious issues, not to be blown off
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Looks great can not tell there was a dent
Customer Service - 4.5/5.0 -
Took a little longer than expected
My Experience - 5.0/5.0 -
I liked how they also buffed some scratches out above the hail damage repairs that the car was there for
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were easy to working with and even cleaned may car inside and out before pickup. Oh yea, and the care looks like new!