Caliber - Lubbock - 50th St

4.5 (473reviews)
90%
4645 50th St,  Lubbock,  TX  79414

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (473)

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I appreciate the detailed and complete job they did. My vehicle looks great. Thanks!

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Repair Quality

Customer Service

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Repair Quality

Great job

Customer Service

My Experience

I appreciate the dedication and keeping me up to date when it came to the stage of repair and what the next step would be.

Likely to Recommend

Repair Quality

The car repairs were spot on, the one area of improvement would have been communication with insurance company, which is not your fault.

Customer Service

Brennan was awesome

Likely to Recommend

Repair Quality

Thank you for the great work you did on my vehicle. The dent and discoloration are gone.

Customer Service

My Experience

Excellent work! Impressive! Thank you!

Likely to Recommend

Repair Quality

Great job! And my car came back sparkling clean! Thank you!

Customer Service

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Repair Quality

Customer Service

My Experience

A very well oiled machine. Caliber Collision on 50th & Utica, from Administration, to project management and their very talented service restoration crew demonstrated genuine concern for the customer and an elite masterful knowledge in restoration to perfection. I will share this with all of whom I associate with. Keep up the awesome work and God bless you all.

Likely to Recommend

I am very impressed with how Caliber Collision and my insurance agency were connected which made everything smooth as ice skating and no pressure weighed on me. I will inform everyone I am involved with to get with their insurance agency and to inform them to make Caliber Collision their first choice for repairs and restoration, and that they do the same within their own personal network.

Repair Quality

Professionalism, teamwork and a show of confidence radiated throughout my experience from vehicle drop off to vehicle pickup. I was truly amazed by their genuine concern for the customer.

Customer Service

The Administrator was very polite and had explained the process from A-Z. The experience made me feel totally at ease.

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Repair Quality

Customer Service

My Experience

From start to finish, it was a great experience! Professional, friendly and efficient. My car looks great! Brad did a wonderful job of explaining everything and then kept me updated through the whole process.

Likely to Recommend

Great work! Start to finish!

Repair Quality

It looks Brand new!

Customer Service

Brad was great! Kept me updated the whole time.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

From the moment I walked in the front door to the day I picked my truck up from repair, I was treated with professional care! All promises were kept, updates on my repair ect!! Personal thanks to Eronica and Brad for exceptional service. I understand now, why you all were so highly recommended!! PS, the body shop did excellent, my truck looks brand new!! Thanks again!

My Experience

Although parts took a little bit was very happy with repairs

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Repair Quality

Customer Service

My Experience

Thank you for the hard work and the urgency your shop showed. Christina was very courteous and easy to work with . She made sure everything went smooth . Will be recommending friends and family to you .

My Experience

Everything seems to be working fine and the car looks great. Good work guys

Likely to Recommend

Repair Quality

Customer Service

My Experience

I want to give a huge thank you to Brad and his entire team for going above and beyond to exceed my expectations. From the moment I walked in, the customer service was outstanding. Brad and his team were not only friendly and professional but also took the time to explain everything clearly. The repair work on my car was top-notch, and I could tell they truly care about their customers. It’s rare to find such great service these days, and I am incredibly satisfied with the experience. Highly recommend this team for anyone needing reliable repairs and amazing customer care!

My Experience

Yes very satisfied

My Experience

Everything was exactly repaired back to normal. Tina helped our process go so smooth!

My Experience

The service was great The personal was friendly and went out of their way to make my needs a pleasant one.

Likely to Recommend

Repair Quality

The service was great up front and in the repair center. Staff was helpful and easy to work with.

Customer Service

Friendly and easy to work with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service