Caliber - Lubbock - Marsha Sharp Fwy
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I'm happy with the way my car looks. I know it's 100 percent guarantee and I know in the event something wouid go wrong. It would get taken careof. All of the employees I met were very nice and respectful. The people who worked on my car did an awsome job. My friend who is a mechanic said the guys did a outstanding job. So thanks Caliber continue doing a great job. Thanks to Aaron,,Mathew, Kim and the great ladies in the office. My sincere thanks to the gentlemen who worked on my car. GOD BLESS YOU ALL AND YOUR FAMILIES.
Likely to Recommend - 5.0/5.0 -
I will let my friends and families know the great job that Caliber did
Customer Service - 5.0/5.0 -
They did spectacular job. Shout out to body shop employees and Kim and Matthew.
Returned Clean
My Experience - 0.0/5.0 -
I’m very satisfied with the customer service Matthew provided however I’m not very happy the work done on my car itself I drove 3 hours too get my car fixed there because of the such great customer service but not happy with work when I went too pick up my I was expecting it too be perfectly fixed and it was not however it did get worked on that same day when I went too pick it up the 2nd it was not what I expected which was perfection the lady Kim which she didn’t communicate with me the whole time my car was there stated oh it can’t perfect they they can’t keep painting over it it messes with the censoring had they done the job right the 1st time they wouldn’t have too keep painting over it. Very disappointing and dissatisfied.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kim, was great!!! The staff at Caliber made my experience simple and efficient. I will recommend Caliber to all of my friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience with Caliber could not have been better! Kim made the process smooth and efficient.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was nice throughout the whole process both Roswell and Lubbock locations! And I’m so glad the color still matches and doesn’t look like it was worked on. Thank you everyone so much!
My Experience - 5.0/5.0 -
All work was as I expected and on time as quoted
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Kim was wonderful!! So friendly and kind. She explained the whole process throughly and kept me informed. My car 🚗 looks new again. Thank you for the great service and support!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were great to work with.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Amazing communication on the process and time line of repairing our vehicle. Everyone was very friendly and professional. This was our first experience with Caliber. We don't want to have to utilize your services again, but will definitely return if needed as well as recommend to others. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Satisfied with the repairs. I door have a question about the driver door that did not have an issue before. We are going to bring it by Monday May 11
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent service Excellent communication Kim was on top of the whole experience and went above and beyond to help us and keep us informed every step of the way.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Happy so far with all repairs. Truck looks nice and Kim was great.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Beyond satisfied with the work Caliber Collision did in (Lubbock TX) on my car I highly recommend not only did they do a great job there communication with me was 💯 they keep me up too date on every move tha was made with my car thank you for such amazing Customer Service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
there was one issue that I returned to Caliber's shop which they resolved promptly. I couldn't be happier.
Customer Service - 5.0/5.0 -
What more can I say.