Caliber - Lubbock - Marsha Sharp Fwy
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The timing was great. Quickly and professionally done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our vehicle was ready quicker than estimated. Good work
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Always kept in contact with me every Tuesday and Thursdays. Shop was quick with all repairs and kept me updated when something would be delayed and why. Great customer service all around. Took our vehicle in quick and were extremely helpful with us living 3 hrs away. Had our vehicle less than a month and came out looking like it had never been hit
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kim went above and beyond and helped me with anything needed even things not in her job description.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Gave the correct diagnosis of car problem ordered parts dropped off on a Wednesday picked up on a Thursday fast and easy
My Experience - 5.0/5.0 -
Kim was excellent in keeping us updated on the progress of the repairs, she was very responsive to all questions and was so nice to work with
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kim took care of me from the initial phone call to handing me my keys when the job was done. The shop guys took the extra effort to match my paint and fix everything that was damaged. Y’all hooked me up and I’d 100% recommend Caliber collision.
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Text my daughter, I have no idea
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Had cosmetic work done on my 2016 Ram 1500, wonderful job done. I will use them again as needed.
My Experience - 5.0/5.0 -
I had an incredible experience. They gave me a great deal, very friendly service, quick execution, and they absolutely made my day when they cleaned my car. I have recommended multiple friends in the last two days because I was so impressed. If I have any additional car issues, I will be back!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Aaron Ramirez assisted me with getting this problem resolved and he was exceptional. The texting and the updates were exceptional from the staff.
My Experience - 5.0/5.0 -
Kim was so amazing she communicated often with me about all the updates on my car. So friendly. My car looks brand new it was an awesome job. I am so thankful for everything and everyone for taking care of us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kim was amazing s h e kept in communication with me and yall did a great job .
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great work was very helpful and repairs look to be done beautifully Kim was always very helpful nice and friendly
My Experience - 5.0/5.0 -
Great communication and an overall nice job.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very impressed with all the personnel I dealt with starting with the front desk. Everyone was professional and kind. Our adjuster, Kim, was especially helpful. She contacted me daily with updates. Repairs were made quickly and my car looks brand new! Bravo to the Caliber team at 6615 Spur 327 in Lubbock, TX.