Caliber - Lubbock - Tx-327 Spur

4.4 (256reviews)
91%
5902 Spur 327,  Lubbock,  TX  79424

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (256)

My Experience

My son just returned home from picking up the Honda Civic. I inspected the vehicle and there are bolts missing from the drivers side fender AND bumper. The piece next to the hood is misaligned and loose. His passenger window is scratched. I am incredibly disappointed in the result of our repairs. I called twice to confirm the repairs were complete. I asked several questions about the repairs and the estimates to ensure they were complete and safe. I need this corrected ASAP. As I mentioned in my multiple phone calls, we live in San Antonio and my son attends Texas Tech. We cannot take the vehicle back to Lubbock - I need these repairs fixed in San Antonio.

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Customer service was awesome.

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Repair Quality

Customer Service

Returned Clean

My Experience

The whole process start to finish was great. Christina, went above and beyond. She was great to work with.

My Experience

Everyone was friendly and professional. You guys do great work. I couldn't believe how fast you got my car finished. Less than one day. AMAZING!!!!!

Likely to Recommend

Repair Quality

Fast and very friendly would recommend to friends and family.

Customer Service

Returned Clean

Likely to Recommend

This shop will be the only place I recommend going to in the event a friend, colleague or inquiring individual ever find themselves in my situation.

Repair Quality

Brad and his team were absolutely professional and top notch. They kept me well informed and up to date with each step. The craftsmanship put into repairing the Mustang was unmatched, you couldn't tell it was ever in an accident. I was also shocked and beyond pleased with how quickly they were able to fix it and have it back to us. Truly unmatched professionalism, workmanship and communication. Anyone who finds themselves in the unfortunate situation where they need their vehicle fixed, I'd only recommend one place to go and that's Caliber Collision on spur 327. Hands down the best experience you could have in a situation that is stressful. A true heartfelt thank you to Brad and his team for all they did and will continue to do for others and they're vehicles.

Customer Service

The results and effort by this team are hands down the best in the business, working in the automotive industry, you won't find better quality or craftsmanship, truly impressed with the work performed and the lightning fast pace in which they did it. Thank you Brad and team!

Returned Clean

My Experience

Everything was done and handled amazingly! The staff at the location we did the repairs at, the staff was very friendly and helpful! We loved our experience with Caliber Collision!

My Experience

Very fast and knowledgeable about my vehicle had no problems answered every question I had I definitely will recommend in the future

Likely to Recommend

Repair Quality

Great customer service will definitely recommend

Customer Service

Returned Clean

My Experience

Everyone was helpful and friendly! Thank you!!

Likely to Recommend

Repair Quality

Your customer service is very kind and helpful!!

Customer Service

Your customer service was very kind and helpful!

My Experience

Brad was very helpful

My Experience

Sent car with 2 heavy scratches on a Monday. Picked it up like brand new on Thursday the same week. Also got daily updates via text. Thanks for the awesome job!

Likely to Recommend

Repair Quality

Perfect and the side with the accident looks brand new again.

Customer Service

Always keps us updated and the people were very accommodating.

Returned Clean

My Experience

My Experience

Fantastic customer service and a great repair on our GMC. Well done!!

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The paint repair was good but they need a better detail guy. They left so many hand prints and wet sanded the side door the dust was all over. For a door repair they had it 15 days I don’t think I will use them again.