Caliber - Luxury Charlotte
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Keith was great at communicting and keepng me up to speed..
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend them to anyone awesome job
Repair Quality - 5.0/5.0 -
Very helpful and professional
Customer Service - 5.0/5.0 -
Customer service was awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Keith was amazing at staying in contact, keeping me updated, and answering all of my questions! My car looks brand new!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional customer communications. Excellent repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very professional and helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Keith and Melissa are amazing. So very helpful and had constant contact with me the entire time.
Customer Service - 5.0/5.0 -
Above and beyond a 10
Returned Clean
My Experience - 5.0/5.0 -
The staff that I conversed were very friendly and professional. Which were Keith and two women whose name I can't remember. Keith explained and informed me of every single step of the repair to my car!
My Experience - 5.0/5.0 -
Cordial and responsável team, car looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
High quality service and kind employees.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The quality of the repair was excellent and communication during the process was outstanding.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Excellent and professional service, communicated often, and pleasant employees. Provided service ahead of schedule. Thank you.
Likely to Recommend - 5.0/5.0 -
Would absolutely recommend Caliber Collision!
Repair Quality - 5.0/5.0 -
Very satisfied. They did a great job.
Customer Service - 5.0/5.0 -
Top level service. Highly professional and great to deal with.
Returned Clean
Likely to Recommend - 5.0/5.0 -
No issues
Repair Quality - 4.5/5.0 -
Car looks good. Have not really driven it since there is no ac. I am taking the car to Audi next week to get it serviced.
Customer Service - 5.0/5.0 -
Good updates throughout the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing service and great response time.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent job. Repairs are perfect.
Likely to Recommend - 5.0/5.0 -
Excellent to work with
Repair Quality - 5.0/5.0 -
Caliber was great to work with, and the repair work was perfect.
Customer Service - 5.0/5.0 -
Very professional and updated me throughout.