Caliber - Luxury Charlotte
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
My Experience - 5.0/5.0 -
Everyone that I encountered (Melissa, Jackie and Keith) were all great! They kept me in the loop and answered any questions that I had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Paint job looks original
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would send anyone I know to Caliber Collision, it was the best experience.
Repair Quality - 5.0/5.0 -
Keith was absolutely incredible overseeing and perfecting the repair, and keeping me updated at every turn
Customer Service - 5.0/5.0 -
Everyone at Caliber Collision...Melissa, Jackie, and especially Keith went above and beyond to take care of me and guide me expertly through the process of repairs.
My Experience - 5.0/5.0 -
Everyone was super friendly, communicative and straight forward. Ameer had the right amount of communication and attentiveness from the initial consult to the final billing. Thanks so much!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
It is not yet complete.
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Keith was great at communicting and keepng me up to speed..
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would recommend them to anyone awesome job
Repair Quality - 5.0/5.0 -
Very helpful and professional
Customer Service - 5.0/5.0 -
Customer service was awesome
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Keith was amazing at staying in contact, keeping me updated, and answering all of my questions! My car looks brand new!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional customer communications. Excellent repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Very professional and helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Keith and Melissa are amazing. So very helpful and had constant contact with me the entire time.
Customer Service - 5.0/5.0 -
Above and beyond a 10
Returned Clean
My Experience - 5.0/5.0 -
The staff that I conversed were very friendly and professional. Which were Keith and two women whose name I can't remember. Keith explained and informed me of every single step of the repair to my car!
My Experience - 5.0/5.0 -
Cordial and responsável team, car looks brand new.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
High quality service and kind employees.