Caliber - Luxury Charlotte
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I could not be more pleased with my experience. Every one was great and Kayla did a great job keeping me informed. I will be gald to recommend Caliber Luxury Charlotte.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It took two extra days to repair than what was estimated. My insurance company didn't take care of one extra day car rental but Caliber took care of. Thank you for that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience. Everyone I interacted with went "above and beyond". Great customer service orientation. Thank you!
My Experience - 5.0/5.0 -
Kayla provided a great customer service. She was fast and efficient and gave timely status updates. She was on hold for 20 min with my insurance to check if my deductible has been waived (was not but she took the time to check).
My Experience - 5.0/5.0 -
My experience was fantastic, fast, and efficient. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kayla was excellent. Thank you Kayla
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jarrod (I hope I spelled that correctly) has always been very helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service! Very polite and sweet staff! Everything was handled promptly and efficiently!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job on the paint. No one can tell it's been in an accident
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
On the blue Hyundai, there were swirl marks down the passenger side.
My Experience - 5.0/5.0 -
I liked the texts letting me know where my car was in the process. They did a great job with my car.