Caliber - Luxury Charlotte
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Live the frequent communication and how the inside and outside of tge car was cleaned when finished.
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Paint at seams is horrible
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
A job well done from start to early finish.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate you all insisting on the best parts for my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciate the fact they stood up to the insurance to insist on the proper parts.
Returned Clean
My Experience - 5.0/5.0 -
Great work Caliber! Both Ken Sussewell and Scott Cyr were great to work with, extremely knowledgeable and professional. I will recommend Caliber Collision to others. Thank you again!
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks perfect. Service, communications, and responsiveness were excellent. Exceeded my expectations for a great job on a very exclusive automobile.(2014 Aston Martin).
My Experience - 5.0/5.0 -
Very professional and great quality work.
My Experience - 5.0/5.0 -
communication from your team was not as frequent as was suggested. Not a complaint, rather an observation.
My Experience - 5.0/5.0 -
Ravi provided excellent service and my car was perfectly clean inside and out when I got it. Kathryn
My Experience - 5.0/5.0 -
Everyone was helpful and maintained consistent contact during the process. Work was high quality and the experience was painless overall.
My Experience - 0.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ravi and team made my experience seamless, from dropping the car, arranging the hire can to come to the office, keeping me informed as to progress, and then letting me know when my car was ready. Very satisfying experience given no one ever wants to have their car in the shop.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very pleased with the service Jerrod provided. He went above and beyond to make sure my repairs were done properly and to manufacturer specs despite Geico insurance.