Caliber - Luxury Charlotte
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Good service. good work. All around as painless and experience with car repair as one could ask for
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Most amazing experience was professional attitude by Keith , he made all the difference and kept my anxiety full away. He was very detailed on what to expect and was communicating all the development as it progressed. Gem of a guy. Regards AJ
Likely to Recommend - 5.0/5.0 -
Specially to Keith
Repair Quality - 5.0/5.0 -
Keith’s way of managing customer experience was way above expectation. I hope one day I can get my team to same level.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone I encountered did an excellent job, from Jackie and Keith to the people in “the shop” who actually worked on my precious car. From presenting realistic expectations to keeping me informed to delivering a quality repair job in a reasonable timeframe, all worked together to deliver.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 2.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
The part replaced is good! The paint job is not really perfect
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Keith was Knowledgeable and patient with questions Completed work on time. The woman at the front desk was welcoming and remembered details
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Keith was so nice, professional, accommodating, and knowledgeable. Very satisfied with the service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Wonderful customer service and excellent quality work!
My Experience - 5.0/5.0 -
Again a very good job. I will not take my Jag anywhere else
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0 -
Overall not too bad
Customer Service - 5.0/5.0 -
Pretty good
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision luxury is the best I have ever seen repairing cars, keeping you up-to-date, meeting timelines, surprising on the upside, keeping expectations in check, etc., etc. etc. At this point, I would not use anyone else to do work like this.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience! Not that I want to have my car wrecked again, but if I do, I know who I will use for the repair process. Very nice and professional! Thank you!!🙏