Caliber - Luxury Charlotte
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber Collision luxury is the best I have ever seen repairing cars, keeping you up-to-date, meeting timelines, surprising on the upside, keeping expectations in check, etc., etc. etc. At this point, I would not use anyone else to do work like this.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience! Not that I want to have my car wrecked again, but if I do, I know who I will use for the repair process. Very nice and professional! Thank you!!🙏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Professionalism and workmanship was excellent
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great team. Thanks for the exceptional care you took!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best repair shop in town
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Keith was excellent to deal with. He walked me through the process and explained everything that was done. Very patient and took time to answer all of my questions.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Keith was excellent to work with
Customer Service - 5.0/5.0 -
Keith is a great partner and all about customer service
Returned Clean
My Experience - 5.0/5.0 -
All employees are knowledgeable, kind and friendly . The body shop workers did an amazing job fixing my bumper and the car wash detailer were superb ! My car looks brand new and it is 10 years old !!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Looks great and I appreciate the car wash!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kaleigh was absolutely fantastic at staying in touch with updates throughout the process and the car looks great. Thank you.
Customer Service - 5.0/5.0 -
Kaleigh for the win
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The whole process was as easy as possible. Keith was particularly friendly, patient, and professional.