Caliber - Luxury Charlotte
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did an excellent job.Thanks
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Keith Brown was phenomenal in keeping me posted as to the progress, and took the time to walk through a parts availability issue, offering options to complete the job just as I desired.
Returned Clean
My Experience - 5.0/5.0 -
I really came from another auto body that held my car for 6 weeks and did nothing because the person who hit me promised to pay for it and then did not. I was recommended this auto body form Audi and then they really took GREAT care of me and kept me in the loop every step of the way I now have my Auto body going forward. Thank You so Much.
My Experience - 5.0/5.0 -
My service advisor, Keith Brown, was great at keeping me informed over the 5 weeks that my Audi R8 was in the shop. Keith was always available when I had a question.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and Keith Brown kept me up to date weekly for 5 weeks.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very Good communication throughout the process. Smooth interaction with USAA (our insurer). Nice job. Thanks again -
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Team did a wonderful job. I am completely Satisfied
My Experience - 5.0/5.0 -
Keith and his team did a great job and provided excellent service. I couldn’t have been happier with how he and his team handled things. The car looks great. Thanks again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The experience was professional and work timely completed . The weekly status updates were greatly appreciated!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber did an amazing job. My contact at Caliber, Amir, definitely over delivered and I am grateful! This is my second time using this body shop and they have done great both times!
My Experience - 5.0/5.0 -
Great service and excellent work on my Mercedes Benz EQE+. Thank you to all the staff for such a friendly atmosphere.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Service!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I asked for alignment to be added to insurance estimate and it wasn’t. The alignment was from accident I have proof it was aligned before accident . That was the only thing that did not sit well with me paying $182. Service outside of that was amazing .
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great job
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Highly recommended as I am an extremely satisfy customer. The workmanship and exceptional timeframe. They keep their word with everything they do. The customer service is also one of the best and they always keep you informed on what is happening next.