Caliber - Luxury Charlotte
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Absolutely the best staff I have ever worked with. Very efficient and well organized. Considerate and supportive. They kept me advised throughout my repair process and took the stress out of it for me.
Customer Service - 5.0/5.0 -
Same reason as before
Returned Clean
My Experience - 5.0/5.0 -
Keith was great to work with at Caliber Luxury. Provided updates consistently and always stayed in contact with me and the team itself did a fantastic job fixing my car. Looks brand new and drives better than before.
Likely to Recommend - 5.0/5.0 -
Would recommend this caliber location in a heartbeat to anyone.
Repair Quality - 5.0/5.0 -
Exceptional team and exceptional work on my car. Keith was great to work with and his team who worked on my car did an amazing job.
Customer Service - 5.0/5.0 -
Caliber team was very friendly and provided updates and kept me up to date with the progress of the repairs.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 2.5/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
None
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
They did a fabulous job. Very friendly and efficient. They went above and beyond in cleaning up a few other scratches that were not part of the primary repair. I highly recommend them.
Likely to Recommend - 5.0/5.0 -
They even did some touch up on an unrelated area of the car. This is service beyond the norm.
Repair Quality - 5.0/5.0 -
Both Ameer and Keith were outstanding in working with my wife and me. They beat expectations time wise and the process was really easy. I highly recommend.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Professional in every aspect from beginning to end
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing job. I would never know that there was previous damage unless I already knew
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for keeping me well informed during the time you repaired my car. Kayleigh (sp?) made sure she kept Me abreast of the entire process, and I absolutely appreciate you for bringing my car to me to prevent me from driving in all that traffic. I highly recommend Rubber Chicken Towing for their services. Everything is magnificent so far. Thank you!!
Likely to Recommend - 5.0/5.0 -
Please keep up the good work and learn to wash the cars before sending them back to the owner. It didn’t even rain that day so I was really surprised at this.
Repair Quality - 5.0/5.0 -
Thank you. This looks like the original car prior to my accident.
Customer Service - 5.0/5.0 -
I have nothing but good things to say!! I’ve visited Caliber Collision twice within a year’s timeframe, and both times the service was absolutely magnificent. From the front desk administration, Kaleigh, Sheila at Rubber Chicken Towing, and Enterprise Rent-a-Car, everyone made what could’ve been a hectic experience truly enjoyable. I hope others get to experience the same level of excellent service. Thank you so much!